Process Support Engineer IV - E4

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Salary: $128,000.00 - $176,000.00 Location: Albany,NY, Santa Clara,CA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .      As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Responsibilities:   Draw from your specialized expertise to provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment  Work closely with the customer to develop leading-edge processes to manufacture the most advanced semiconductor chip, with equipment optimized to their needs  Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments  Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues   Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust  Apply your extensive knowledge of best practices to identify innovative solutions    Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead functional teams or projects    Minimum Qualifications: Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field  7–10 years of experience in the semiconductor fab or equipment industry   Strong leadership skills to guide others in problem-solving  Excellent interpersonal skills to communicate difficult concepts and explain new viewpoints to project stakeholders  Communication proficiency in English language Preferred Qualifications : Master’s degree or PhD in a related field      Additional Information Time Type: Full time Employee Type: