Sales Solution Specialist ,Healthcare

Compensation 57,100.00 - 107,200.00 CAD Annual Purpose Responsible for helping customers succeed while achieving individual and team sales and profit objectives. This role delivers exceptional business-to-business (B2B) sales consultation, account management, customer service, and value-added solutions that differentiate Sysco in the marketplace. The position is responsible for managing and growing a portfolio of independent Healthcare and Senior Living accounts, consisting of approximately 75 customers and $18 million in annual sales.

Drive business development activities for independent Healthcare and Senior Living customers within the assigned territory. Grow existing accounts by identifying opportunities to expand product adoption and leveraging team-selling strategies. Develop and deliver sales proposals, presentations, and product demonstrations to key decision-makers. Execute National Sales Team strategies and collaborate on initiatives to secure new business and regain lost opportunities. Identify and implement opportunities to improve customer profitability and account performance. Maintain an accurate sales pipeline, customer activity records, and contact information within Sysco's CRM platform. Support quarterly business reviews with customer headquarters to evaluate performance, identify growth opportunities, and improve profitability. Ensure customer compliance with contract requirements and develop action plans aligned with Master Service Agreements (MSAs). Provide consultative support through market insights, industry trends, and integration opportunities with Sysco Specialty Companies, including FreshPoint, European Imports, SOTF, and Buckhead. Partner with the Customer Experience Team to resolve and escalate customer concerns as needed. Coordinate resources and activities for targeted accounts while ensuring timely follow-up on commitments and action items. Develop a strong understanding of customer operations and provide value-added products, services, tools, and insights that support business success. Build and maintain effective working relationships across all regional departments. Utilize Sysco 360 and other CRM tools to manage customer engagement, sales activity, and performance metrics. Comply with Sysco's Food Safety policies and procedures to ensure food safety, quality, and regulatory compliance. Promote safe work practices, promptly report hazards, incidents, and environmental concerns, and contribute to a culture of workplace safety. Perform other duties as assigned.

Proven ability to build customer relationships, drive sales growth, and manage strategic accounts. Strong financial acumen with the ability to analyze profitability and develop effective business plans. Demonstrated success in consultative selling, negotiation, networking, and influencing decision-makers. Solid understanding of business operations and customer environments within Healthcare, Senior Living, or foodservice industries. Strong interpersonal and relationship-building skills with the ability to collaborate across multiple stakeholder groups. Ability to communicate financial concepts, including profit and loss, food costs, and expense management. Excellent verbal and written communication skills with the ability to engage both internal and external audiences. High level of business acumen, professionalism, and customer focus. Strong organizational and project management skills with the ability to prioritize multiple initiatives. Proficiency in CRM systems used for sales planning, pipeline management, and forecasting. Strong analytical and problem-solving abilities, including the interpretation of reports and data-driven insights. Self-motivated and results-oriented, with the ability to independently manage time and priorities.

Post-secondary degree or diploma in Business, Sales, Marketing, or a related field. Equivalent combination of education and relevant experience may be