Broadcast Operations Engineer

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

In this role, you will manage day-to-day global live-streaming operations for Netflix. As a Live Broadcast Operations Engineer, you will mainly coordinate and execute live-focused initiatives based on collaboration with the Live Streaming Pipeline Engineering Team, Live On-Site Technical Managers, Production teams, and our Reliability Engineering teams.

You will impact multiple areas of the live event lifecycle, from the pitch & planning phase to testing and event launch days. You will lead innovation initiatives that bridge the gap between production, hardware, broadcast engineering, and our software engineering teams.

* Coordination and partnership across multiple stakeholders and clients for the smooth execution of live-streaming events

* Collaborate with contractors and in-house engineers for transmission planning.

* Establish and maintain partnerships with satellite and IP transmission vendors.

* Establish and maintain partnerships with hardware and broadcast companies such as contribution/distribution encoder vendors, closed-captioning gears, and services.

* Ability to organize and maintain maps & drawings of venue infrastructures for communication with all entities

* Acts as a central resource for engineering and production, collaborating with teams to develop and execute technical plans that align with Netflix's creative and technical objectives, often managing concurrent schedules.

* Responsible for troubleshooting, diagnosing, and reporting audio, video, and infrastructure issues.

* Monitor and manage cloud-based and hardware-based video infrastructure. Provide analysis and remediation of any issues in the video workflow.

* Manage, build, and evolve ground ingest capabilities, including signal acquisition, inspection, validation, and standardization.

* Monitors the industry for emerging technologies, developing trends to keep Netflix live on the cutting edge.

* Work closely to help enable new feature development by figuring out how the feature affects overall operations and how to make it work at scale.

* Be present on launch days at Network Operations Center (NOC) or ground ingest facilities as required.

* Be able to work with flexible hours based on the live events schedule.

* Must have flexibility to travel for scheduled live events

* 5+ years of broadcast remote operations experience (preferably network level) in a coordination or supervisory role

* Strong understanding of digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video (2,4, & HEVC), MPEG-2 TS, HDR, SCTE-35 & ESNI signaling, closed-captions, satellite video distribution, and ad-splicing.

* Experience with video transport protocols such as SDI, SMPTE-2110, RTP, RTMP, SRT, Zixi, RIST, HLS, MPEG-DASH

* Proficient in Video and Audio Compression technology

* Understanding of nuances of remote production and the on-site technical operation

* Knowledge of remote production facilities and equipment vendors

* Deep understanding of MVPD-based linear ecosystem and working knowledge of OTT video distribution, contribution technology, and architecture

* Ability to assess and troubleshoot video and audio quality

* Experience with on-premise video acquisition with partners or co-location facilities.

* Experience with cloud-based infrastructure

* Experience with at least one programming language (Java, Go, Python)

* Experience in Unix (or unix-based systems), shell scripting, and good SQL