Technical Sales Development Representative

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers.

Description: The Technical Sales Development Representative (TSDR) is a critical execution and orchestration role responsible for driving the technical milestones required to bring products to market. You will be a key part of our field engineering team and in this role, you will manage many end-to-end technical processes such as complex product sample deployments, lifecycle management, resolving technical questions and other customer communications as a few examples. You must embrace an "automation-first" mindset to proactively identify process improvements and implement AI-driven workflows across our daily operations where applicable. This role has the ability to progress into a full time FAE career progression for individuals that get the right results and show the right skills and behaviors.  Example Responsibilities: •    Manage the end-to-end lifecycle of technical product samples from initial configuration to global shipment tracking and final customer confirmation •    Coordinate and track technical product processes across multiple customer accounts  •    Serve as a point of contact for technical product inquiries for some customers and partners to resolve standard questions and escalate complex engineering issues for deeper analysis •    Maintain and update technical product documentation, qualification statuses, and project data within both internal systems and in some cases, customer-facing web portals •    Orchestrate the communication and execution of product change notices and lifecycle events to guarantee customers are informed of transitions and last-time-buy windows •    Oversee regional loaner pools of hardware samples and actively manage inventory levels, reservations, and utilization reporting •    In some cases, coordinate technical approvals and documentation for manufacturing or factory-level changes after a product has been qualified by the customer •    Drive and track the status of technical failure analyses and return authorizations to maintain clear visibility  •    Enter and maintain customer-specific configuration rules to enforce precise hardware supply constraints and engineering recipes •    Manage custom hardware labeling and packaging requests to ensure strict compliance including unique customer specifications •    Support Field Application Engineers during active design cycles and qualifications to manage overall operational logistics and coordinate the necessary technical materials •    Prepare technical data and status updates for quarterly customer reviews and subsequently capture and drive follow-up engineering actions •    Continuously identify and recommend opportunities to automate manual workflows and improve process efficiency with internal digital tools Minimum Qualifications: •    Bachelor’s degree in an engineering or science discipline (e.g., Computer Engineering, Electrical Engineering, or Computer Science) •    1 – 3+ years of professional experience in the semiconductor industry or a closely related field holding roles such as field application engineer, systems engineer,