Director of Architecture - Remote

Director of Architecture - Remote at UnitedHealth Group

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The Provider Digital Technology team is focused on delivering a unified, intuitive digital entry point for UnitedHealthcare providers and partners to access tools, services, and information. We build consistent, secure, and scalable capabilities that simplify how providers discover, navigate, and engage with UHC's digital ecosystem. By working across UnitedHealthcare and the broader UnitedHealth Group organization, we reduce friction, enhance provider experience, and help advance UHC's mission to make the health system work better for everyone. Our team collaborates closely with engineering, platform, and business partners to integrate diverse applications and data sources into a seamless provider experience across Portal, API, EDI, Chat, and Voice channels. We are also advancing the responsible use of AI, including developing digital assistants and chatbots for both chat and voice interactions, always with a focus on safety, compliance, and improving provider workflows. Our work plays a critical role in scaling digital access, supporting the evolving needs of healthcare providers, and enabling faster, more efficient problem-solving across the care delivery ecosystem.

Lead architecture strategy for Portal, Chat, Voice, and Data platforms, including the responsible adoption of AI/ML capabilities (GenAI, predictive analytics, automation), define target-state architecture, principles, and roadmaps aligned to business outcomes Provide end-to-end architectural leadership across design, and operations, ensuring solutions are scalable, secure, reliable, and reusable Apply an AI aware mindset to inform design choices, improve clarity of tradeoffs, and guide teams toward a shared architectural vision Use AI tools to accelerate architecture tasks like API review, dependency analysis, and solution documentation Lead design reviews, share best practices, and foster a culture focused on simplification, reuse, and responsible innovation Ensure operational excellence and production readiness by embedding observability, security, resiliency, performance tuning, disaster recovery, and operational support practices into designs and delivery Own the data strategy and reporting/analytics architecture that enables trusted insights for leaders and operations, including standardized reporting practices and a 'single version of the truth' Design and govern data architecture patterns for reporting and analytics, including multi-tier pipelines (raw → standardized → enriched ) with strong lineage/traceability and modularity Establish and drive data governance (roles/processes, metadata, data quality checks, and enforcement/monitoring) to ensure secure, compliant, auditable use of data for analytics and applications Lead analytics enablement and reporting delivery architecture, guiding dashboards/visualizations and decision aids that support business priorities and improve efficiency and effectiveness of key processes Influence enterprise alignment and standards adoption across architecture