Admissions Assistant

The Admissions Assistant will provide office support for all aspects of the admissions and enrollment process. The Assistant serves as the first point of contact for Admissions and will provide excellent service to prospective and current students Position Specific Responsibilities/Accountabilities Provide information to prospective students regarding the admissions and application process; respond to phone, email and chat inquiries; provide campus tours and meet with prospects. Process applications and required documents; use application systems, BANNER and other university systems as necessary. Generate reports for processing and to collate files for review; create electronic admissions files. Troubleshoot problems with individual applications and contact applicants as necessary. Enter/process admissions decisions; generate decision letters and emails. Provide appropriate follow-up with decisions; maintain LLS application status checker. Create emails, flyers and invitations for prospective students; assist with events as needed. Create and modify newsletters for admits and applicants. Update general Admissions web pages. Assist with a variety of special projects and events. Register and maintain information for recruitment events; coordinate and ship materials; recruit at local graduate and law school fairs (some travel may be required). Take appointment requests for Associate Dean, Director and Assistant Directors of Admissions. Pick-up and process mail daily. Order office supplies and keep track of office inventory. Perform other related duties as assigned or requested.  The Law School reserves the right to add or change duties at any time. Loyola Marymount University Expectations : Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service. Requisite Qualifications : Typically, a Bachelor’s degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities to keep abreast of relevant regulation/policy changes. Experience providing administrative support in an admissions office or other area of higher education is preferred. Some knowledge of standard office procedures, word processing, spreadsheet, email and databases. (Word, Excel and PowerPoint). Successful candidate will have excellent customer service skills and the ability to work with a variety of people; be able to learn quickly; work with multiple supervisors and perform several job duties at once with efficiency and accuracy. Good communication and interpersonal skills (both written and oral); poise and professionalism necessary to represent the University independently before a variety of constituencies. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. PHYSICAL DEMANDS :  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far.  Frequently required to stand and walk.  Occasionally required to lift, carry and push up to 25 lbs., stoop, kneel, reach high and low, and use depth perception. WORK ENVIRONMENT :  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is