Tech Hub & Technology Lead

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Tech Hub & Technology Lead Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. This is an exciting opportunity to support Mastercard Multi Centre Strategy, in support of a Mastercard business, which provides Critical National Infrastructure to the UK. The Mastercard UK company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK. We provide services to over 60 million citizens, and the UK private, public and third sectors. In 2024, we processed 14 billion transactions, with a value of more than £10 trillion. The Mastercard UK companies products include Bacs Direct Credits, Bacs Direct Debits, Faster Payments, the LINK ATM network for cash withdrawals, and the Image Clearing Service (ICS) that supports cheque clearing.

This is an exciting opportunity to join Mastercard as a Pune Site and Technology Leader. This new role has dual responsibilities: acting as the single leadership point of contact for all Pune-based Mastercard colleagues and providing overall Technology leadership for the Pune team. The ideal candidate is an experienced and credible leader who can build strong relationships, provide clear direction in a dynamic environment, and bring the strategic perspective needed to support Mastercard colleagues and technology priorities.

This role involves supporting and coordinating multiple technology deliveries to ensure alignment with organizational goals and objectives. Responsibilities include managing timelines, budgets, and resources while collaborating with cross-functional teams to drive successful outcomes via Agile frameworks and methodologies. The position requires strong analytical and problem-solving skills to identify risks and implement effective solutions. The main purpose of this role is: • Act as the local leadership and escalation point for Mastercard colleagues based in Pune, ensuring clear accountability, appropriate empowerment and effective connection with UK People Leaders. • Build strong working relationships with Pune-based senior leaders, support functions, partners and vendors to enable effective local delivery and collaboration. • Communicate Mastercard’s and Vocalink’s strategic vision for future-state business and technology architecture, ensuring stakeholders understand key design and operating model developments. • Strengthen employee engagement by ensuring Pune-based colleagues are included in local activities, have an appropriate voice, and can raise common barriers to execution. • Facilitate a collective country’s view on key issues, taking action where appropriate and escalating matters that require broader leadership support. • Support hiring, retention and colleague experience for Pune-based teams, working in partnership with