Director, Go-To-Market Management, Cloud &AI Platforms

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to execution plans and driving operational excellence to achieve the greatest results possible across the Americas. Our team drives regional plans, insights and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.   We are seeking a Director, Go-To-Market Management, Cloud &AI Platforms, to lead and develop a team of Direct GTM Segment Leaders responsible for accelerating business growth, driving execution excellence, and delivering customer impact. This role serves as a strategic bridge between Corporate, Product GTM, Engineering, EPS, CSAs, and field teams, translating strategy into action while bringing field insights back to influence business priorities. You will coach and empower a high-performing team, foster an inclusive culture, and drive accountability, talent development, and operational rigor.   The successful candidate brings strong field sales or sales leadership experience, a passion for developing talent, and the ability to influence across organizational boundaries to drive customer success and business growth.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Marketing Operations   Drives the rhythm of connection (RoC) with regional CSA/COE peers, ENT and SME&C OUs, corporate integrated marketing teams, corporate event architecture and production teams, and E&E teams to ensure alignment and adoption of E&E strategies and messaging. Maintains and reviews marketing-related spending against cascaded budget within +/- 1%. Reviews any marketing budget or spend management governance, while leveraging operational excellence tooling and AI planning solutions (e.g. Marketing Planning Tool, Budget Planning Tool). Ensures campaign delivery (including events) is consistent with marketing plan and is progressing appropriately. Executes standardized, scalable, compliant, and efficient marketing execution by leveraging global capabilities, engines, and tools via Marketing Service Central (MSC) in partnership with E&E stakeholders. Contributes to the development of strategic responses to specific market strengths, weaknesses, opportunities, threats, and/or trends. Drives coordinating all active Marketing agency partnerships, workflows and performance reviews throughout the fiscal year. Proactively seeks and identifies use cases for innovation, partnering with E&E and Corporate on MarTech developments, and ensuring impactful implementation.   Marketing Planning and Execution   Delivers and optimizes marketing plan based on insights and local market knowledge. Interprets and provides recommendations for reports and analyses of customer metrics for their impact on the local market. Leverages corporate customer targeting, segmentation tools and various metrics to provide recommendations to continually update and improve on customer experiences (e.g., optimize segments, spend, performance, improve digital channels). Aligns end-to-end marketing plan with critical company focuses such as privacy, accessibility, and compliance, as well as regional market nuances and priorities (e.g. public sector, cloud sovereignty). Proactively collaborates with local sales and GTM teams to increase visibility and execution of local marketing plan. Collaborates cross functionally with GTM to accelerate pipeline outcomes as the result of an event or activity. Proactively supports Sales Enablement to ensure seller engagement in demand generation as well as