Senior Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world   At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  What this opportunity involves: As Senior Facilities Manager for a premium, luxury mixed-use development in Sydney's CBD, you'll lead the set-up and commissioning of a landmark asset while managing day-to-day operations to exceptional standards. This role places you at the center of a dynamic environment where you'll build relationships with lot owners, strata committees, and developers while fostering a solution-focused culture that prioritizes resident satisfaction. You'll oversee facilities management, contractor coordination, compliance auditing, and service agreement procurement while working closely with the concierge team to deliver seamless resident experiences. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role offers the perfect platform to develop your expertise in high-end residential and mixed-use property management. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll benefit from this network as you drive operational excellence and continuous improvement across this prestigious development. An overview of the role: Lead the commissioning and operational set-up of a premium CBD mixed-use development, establishing systems and processes that ensure consistency and excellence from day one Manage all aspects of day-to-day facilities operations, including contractor coordination, service delivery oversight, and proactive maintenance scheduling to maintain the asset's premium standards Conduct regular compliance audits and reviews across fire safety, cooling towers, building management systems, and strata legislation to ensure full regulatory adherence Engage directly with residents and work collaboratively with the concierge team to deliver exceptional customer service and address concerns with a solution-focused approach Prepare comprehensive reports and strategic recommendations for strata committee meetings, providing clear insights into building performance, upcoming works, and operational improvements Source, negotiate, and manage building service agreements and trade contracts annually, ensuring competitive pricing while maintaining service quality standards Develop and implement continuous improvement initiatives and operational procedures that enhance building performance, sustainability outcomes, and resident satisfaction Coordinate capital works projects and preventative maintenance programs, preparing detailed strategies and timelines that minimize disruption while maximizing asset value Maintain strong stakeholder relationships across lot owners, developers, and committee members through clear communication, transparency, and responsive service delivery Sounds like you? This is what we are looking for: 1-3 years of experience in a similar facilities