IT Asset Analyst

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary IT Asset Analyst Overview Service Intelligence/IT Asset Management is a critical function supporting the organisation running in control, monitoring/maintaining IT Asset Tools (BMC Discovery/Asset/CMDB & Flexera Flexnet Manager Suite/Data Platform), Lifecycle Management & Reporting. Providing key IT Asset Services to Vocalink Limited (VLL) & Vocalink International (VIL). There is a growing demand and expansion across VLL/VIL for increased Service Intelligence/ITAM Services. This role reports to and supports the Manager, IT Asset Management Role This role will work across and in collaboration with Internal VLL/VIL stakeholders, other Vocalink and Mastercard functions such as Security, Platform Services, Internal Audit, Risk and Operational Resilience along with external customers. Responsibilities include: • Support the Lead Analysts with BMC Discovery baseline reporting, gap analysis and resolution of issues. • Support the ITAM Manager with SME expertise on internal audit and controls for ISO27001, ISAE3000 & external vendor audits. • Follow ITAM governance and encourage methodology compliance within VLL/VIL. • Support Organisational focus and governance in relation to licencing/contractual requirements for key vendors. • Promote best practice for the use IT Asset Management Tools and data sets. • Manage IT Asset Management tools, oversee Software Asset Management and provide peer review/technical coaching for junior team members. • Support the creation and use of Power BI Dashboards providing data views for business consumption. • Assists with the development of enterprise-wide IT Asset Management administration standards and procedures. • Maintain accurate tracking of all data points and related reporting. • Manage business meetings and reviews ensuring appropriate documentation is provided / established and retained within the remit of this role. • Create and maintain functional documentation and refreshes within the established cadence. • 1st Line risk mitigation and remediation, working with the assigned Risk Champion to track and manage within the Business Support risk register. All About You / Experience Essential • Ability to organise, manage and work effectively to accomplish multiple tasks. • Experience with BMC Discovery/CMDB or similar tools. • Experience with Flexera Flexnet Manager Suite/Data Platform or similar tools. • Ability to analyse large data sets from multiple sources and present back in a meaningful format. • Problem solving capabilities with ability to manage several issues simultaneously. Desirable • Understanding of Vocalink process and systems (e.g., Security, Platform Services, Internal Audit, Risk and Operational Resilience). • Experience in the Payments Industry and some understanding of one or more payments systems. • Ability to identify inefficient processes and propose enhancements. • Industry knowledge on UK regulatory requirements. • Experience working with 3rd Party Vendors and Resellers. Key Competencies • Organisation & Strategic Planning - shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. • Ability to drive positive and impactful change – integration of the various aspects of this governance requires ‘buy-in’ from stakeholders • Communication / Reporting – the ability to communicate and report organisational issues, and resolution