Program Manager

Telecommunications & Network Technology ABOUT THIS ROLE We are seeking a skilled Program Manager to lead complex programs across our telecom customer portfolio. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams. The ideal candidate will have experience supporting telecommunications organizations and leading programs across Network Technology, Network Infrastructure, Engineering, Operations, Cloud, Data, AI, and Applications teams.

Manage PI planning,  managing & creating JIRA stories, attending & leading standups with T-Mobile Leadership Manage onshore & offshore teams Lead and coordinate programs supporting telecommunications customers, including network modernization, engineering, operations, automation, and technology transformation initiatives. Implement and maintain program management processes and best practices. Lead and coordinate program teams of 15-50 members, including both onshore and offshore resources. Provide mentorship to junior program managers and team members. Monitor program budgets and track program metrics and KPIs. Build and maintain strong relationships with stakeholders and facilitate cross-functional collaboration. Partner with Network Technology, Network Infrastructure, Engineering, Product, Operations, Architecture, and Vendor teams to ensure successful program execution. Drive business development initiatives through excellent delivery and client relationship management.

7+ years of experience in program management, with at least 3 years leading complex technical programs delivering to customers on deliverable- or outcome-based contracts. Experience in client-facing roles managing program delivery and stakeholder relationships. Proven track record of managing teams of 15-50 members. Strong technical background with experience managing software development, data, cloud, infrastructure, or technology programs. 5+ years supporting telecommunications organizations, Network Technology teams, Network Infrastructure teams, Engineering organizations, or Operations teams. Experience leading network, infrastructure, wireless, transport, IP, network operations, or network transformation programs. Strong understanding of telecommunications operating models, network organizations, and technology delivery processes. Demonstrated experience in budget management and tracking program financials. Proficiency in implementing program management methodologies and best practices. Experience working with both onshore and offshore teams. Expertise in Microsoft Azure DevOps and other Agile/Scrum tools. Bachelor’s degree in computer science, Engineering, Telecommunications, Information Systems, or a related field.