Sr Services Manager 2 - Customer Contract Management

Summary All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Job Title Sr Services Manager 2 - Customer Contract Management (Marine Services / LM2500 Program Manager) Company Intro/About GE Aerospace GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military applications. We partner closely with customers around the world to deliver reliable products and services, with a relentless focus on   safety ,   quality , and   customer outcomes . Site, Business, OR Functional Area Overview This role supports the   Marine Services   business, providing in-service support and contract performance leadership for naval customers. The preferred location is   Halifax (Dartmouth), Nova Scotia , with consideration for   Vancouver/Victoria, British Columbia . The position operates in a cross-functional environment, coordinating across internal GE Aerospace stakeholders, customers, licensed MRO resources, vendors, and subcontractors to ensure contract obligations, compliance, and fleet readiness outcomes are achieved.

Overview The   Sr Services Manager 2 - Customer Contract Management   leads pre- and post-contract administration, including contract terms and conditions, claims management, risk modeling, and contract estimating activities supporting tenders and program reviews. The role has moderate autonomy and requires strong operational judgment to improve the   quality, efficiency, and effectiveness   of contract execution. In this Marine Services assignment, the Program Manager leads major and complex work with long-term business implications, owning   In Service Support Contract productivity strategy and execution   and providing technical leadership and program governance for   LM2500   fleet sustainment activities.

Contract Cost Oversight & Planning : Own contract cost oversight, forecasting, and planning to support productivity strategy and deliver performance to contract commitments. Customer Program Liaison : Serve as the primary programmatic liaison with Defense stakeholders, ensuring alignment on priorities, issues, and execution plans. Contract Performance Reporting : Lead contract performance reporting to Defense, ensuring clear dashboards, status visibility, and timely communication of risks and mitigation actions. Budget Awareness & Fleet Coordination : Maintain Defense budget awareness and support long-range fleet coordination to align sustainment plans to operational needs and funding realities. LM2500 MRO Planning & Engineering Liaison : Lead LM2500 fleet maintenance, repair, and overhaul planning; act as engineering liaison between depot management and the Naval Defense contracting organization. Vendor & Subcontractor Management : Manage assigned vendor contracts and subcontractor component repair activity, including performance reviews, issue resolution, and delivery adherence. Engine Life Management & Tracking : Lead engine life management, tracking, and sustainment analytics to support readiness and lifecycle decision-making. RCN / GE / Licensed MRO Interface : Serve as engineering liaison between the Royal Canadian Navy (RCN), GE Aerospace, and licensed