Director, Global Quality - Pneumatics

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The IDEX Performance Pneumatics Group, comprised of Gast, Airtech, and US Valve, is a global leader in engineered solutions for vacuum, pressure, and flow control. With engineering and manufacturing centers in Benton Harbor, Michigan; Rutherford, New Jersey; and Linthicum, Maryland, we offer the scale and agility to innovate, engineer, and transform ideas into reliable solutions for the world’s most critical applications. Our products power critical applications across industries, including data centers, medical and life sciences, industrial automation, and energy systems. The IDEX Performance Pneumatics Group unites three industry-leading brands with a shared mission: to design, create, and deliver advanced solutions for vacuum, pressure, and flow control.. We are driven by innovation, precision engineering, and a commitment to reliability. By partnering closely with customers, we deliver tailored solutions that keep essential systems running.  As part of IDEX Corporation, we leverage global reach and a culture of innovation to enable the technologies shaping modern life.

Summary The Director of Global Quality is to lead the quality strategy, systems, processes, and performance standards across the Pneumatics Platform, including Gast Manufacturing, Airtech Vacuum, and U.S. Valve.  This leader will build and scale a global quality function with standardized processes, common operating rhythms, and clear performance expectations across manufacturing sites and business teams.  The role will partner closely with Operations, Engineering, Product Development, Supply Chain, Commercial, Customer Service, and executive stakeholders to improve customer satisfaction, strengthen system quality, reduce quality risk, and create a culture of accountability, communication, and continuous improvement.

Develop and execute a global quality strategy aligned with business priorities, customer expectations, regulatory requirements, and applicable quality management standards. Build a standardized global quality operating model, including common processes, procedures, metrics, governance routines, escalation paths, and accountability mechanisms across sites and functions. Establish and maintain quality dashboards that provide clear visibility to customer satisfaction, customer complaints, repeat issues, warranty trends, internal defects, supplier performance, audit findings, corrective action effectiveness, and overall system quality. Define and deploy critical quality metrics with consistent definitions, targets, ownership, and review cadence to ensure decisions are data-driven and performance gaps are addressed quickly. Lead customer quality performance, including issue resolution, root-cause analysis, corrective and preventive actions, and reduction of repeat non-conformances. Strengthen sustaining quality processes by monitoring defects, scrap, rework, warranty claims, audit findings, and quality trends; translate data into practical improvement actions. Partner with Supply Chain and Strategic Sourcing to improve supplier quality performance, conduct supplier reviews, and drive corrective action plans with critical suppliers. Embed quality planning into new product introduction through design reviews, validation planning, FMEA, control plans, launch readiness, and production handoff. Communicate quality priorities, risks, trends, and corrective actions clearly across all levels