Talent Acquisition Specialist (Campus Hiring)

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are seeking a Talent Acquisition Specialist (Campus Hiring) to join our Recruiting Excellence team.

Definition Ensures all responsibilities within the hiring and onboarding processes are completed accurately, timely and in compliance with country-specific governmental regulations and professional standards and practices. Recruits qualified applicants according to workforce needs, including support for Students & Graduates hiring programs, internships, campus recruitment and early talent initiatives.

Placing advertisements, attending job fairs, campus recruitment events, university engagement activities, and performing other related duties to support recruitment processes. Conducting qualitative candidate pre-screens while providing exemplary candidate experience, providing informed recommendations, and extending offers to candidates, including interns, graduates and other early talent candidates. Sourcing candidates and evaluating resumes for jobs through internal and external tools and resources (social media, job boards, ATS and CRM etc.), as well as campus hiring channels and university partnerships. Delivering the most qualified candidates, building strong candidate pipelines, and monitoring and managing reports to measure efficiency and effectiveness, including maintaining talent pipelines for internship and graduate hiring programs.

Descriptors Business Process Improvement Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business-related activities. Level: Working Knowledge Gathers data for use in the analysis of business processes. Illustrates problems, opportunities and methods for improving existing business processes. Suggests ways to reduce variation and/or waste in processes. Helps evaluate what factors should be addressed in the change program. Participates in requirements analysis for process changes. Service Excellence Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level: Working Knowledge Provides a quality of service that customers describe as excellent. Resolves common customer problems. Responds to unexpected customer requests with a sense of urgency and positive action. Provides direct service to internal or external customers. Documents customer complaints in a timely manner. Relationship Management Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, peers, universities and campus stakeholders. Level: Working Knowledge Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction.