Senior Manager, Technical Solution Engineer – Corporate Systems

The Senior Manager, Technical Solution Engineer will collaborate with stakeholders to translate business requirements into solution designs and lead technology teams / system integrators to build effective solutions while providing expert advice and support throughout the project lifecycle and beyond. This role assumes joint-technology ownership of product delivery to turn business goals into actionable technology blueprints within Marriott’s HR Corporate Systems domain. Coordinates the design, development, configuration and implementation of HR applications. Reports to the Senior Director, HR Solution Engineering & Production Support and will focus initially on custom-developed applications (learning and development; benefits management) and may expand into SAAS products servicing a wide variety of associate-facing HR applications and needs.

This position involves degrees of technology development, facilitation of cross-discipline forums and processes to gain alignment on critical business needs and technology investment, and advancement of IT initiatives. The ideal candidate should have HR technology and engineering expertise built through hands-on experience, possesses strong critical thinking skills and an ability to manage complex stakeholder interactions, and be an effective communicator. This is an individual contributor role, but the ideal candidate will be able to work collaboratively to amplify the collective output of the team.

CANDIDATE PROFILE

Undergraduate degree in an engineering or computer science discipline or equivalent experience/certification

7+ years of progressive professional experience in information technology application development, demonstrating a pattern of exceptional performance contributing to the design of successful and user-centered digital experiences including:

5+ years’ experience with full stack development principles and practices

Experience effectively collaborating and troubleshooting technical issues across platforms, including a mix of the following:

Ux design tools (e.g. Figma)

Front-end development using React and TypeScript

Front-end state management using tools like Redux, Mobx, Zustand.

Back-end development using Java, NodeJS and NestJS

Use of API/Microservices architecture

Database technology (e.g., Couchbase, SQL, NoSQL)

Container orchestration: Docker, Kubernetes

Cloud Platforms: AWS

DevOps tools (GitHub; Harness)

ITSM tools (e.g. Service Now, Jira)

Strong problem-solving, decision making, and analytical skills, to bring clarity to areas of ambiguity. Adept at thinking strategically to advance the evaluation of opportunities and alternatives.

Skilled at converting business needs into feasible solutions.

Excellent organizational skills, detail oriented, and able to manage multiple tasks/initiatives concurrently.

Strong written and verbal communication skills.

Proven ability to build strong working relationships and gain confidence and respect of key leaders and decision-makers.

Effective change manager able to identify and take steps to remove barriers or accelerate its pace, while setting high standards of performance for self and/or others.

Experience in user-centered design principles.

Proficiency in design tools such as Figma, as well as prototyping tools for interactive designs.

Experience in all phases of the SDLC including ‘back-half’ formulation of test strategies (System, UaT, Performance) and setup of monitoring tools such as Dynatrace.

Demonstrated success leading business process transformations.

Familiarity with AI/ML concepts and technologies.

Experience working with Oracle Fusion HCM and / or Service Now (SNOW) platforms.

Proficiency with Agile development methodologies

HR domain experience. Hospitality industry experience / knowledge.

Core Work Activities

Serve as the conduit between technology engineering and the