Sr. GTM Strategy & Operations Manager

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Sr. GTM Strategy & Programs Manager you are a highly-motivated self-starter who is responsible for helping to design, drive and execute against business-level priority initiatives that accelerate our global revenue growth and optimize our GTM processes across the entire sales cycle. This is a highly-visible, global transformational role. You will be responsible for helping to define our GTM strategy and architecture, drive operational rigor and remove friction, and deliver the insights and outcomes that shape our trajectory. This role is essential for guaranteeing a cohesive strategy, seamless execution and maximum growth and revenue generation across all GTM functions. This position is an individual contributor role reporting to the Sr. Director, GTM Strategy & Programs.

Conduct analysis that supports the construction of the overarching vision and strategic roadmap for the end-to-end GTM motion, ensuring alignment with global growth targets and defining how we operate as one cohesive team to the customer Identify and eliminate operational friction with the sales organization and across GTM functions Incorporate Al, automation and advanced analytics to accelerate our GTM processes Partner cross-functionally with Sales, Marketing, Post-Sales, Product, Operations, HR, Legal, Finance and other teams to develop and execute company-level growth and high ROI initiatives Work closely with cross-GTM analytics and intelligence, and the sales plays and programs teams to execute on our GTM Strategy Absorb and interpret large quantities of ambiguous quantitative and qualitative data and convert it into actionable insights and business outcomes Provide the C-suite and GTM leadership with deep, actionable insights regarding key drivers of business performance, recommendations and investment priorities Build convincing executive-level presentations supported by data-driven insights and thinking Influence senior stakeholders and partners Drive accountability and outcomes with a focus on operational strategy and execution Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity or other fast-paced, high-growth environments 4+ years of experience working in/with SaaS companies 4+ years of experience designing, executing and scaling GTM Strategy, Sales Strategy, and/or GTM operating models Experience operating and driving influence in complex matrixed environments Experience managing projects and complex cross-functional initiatives Bachelor's degree or equivalent experience Preferred MBA SaaS experience with a focus on Enterprise tech Deep understanding of SaaS business models and market trends Deep