Escalator Engineer

Location: London (Relocation and UK-wide applicants encouraged) Join a Global Leader in Vertical Transportation Would you like to join a truly international, people-focused organisation that values Safety, Ethics, Quality, Innovation, and Employee Development ? Otis is seeking an experienced Escalator Call Out and Repair Engineer to join our team supporting one of the UK's most iconic transport networks. Working across the London Underground escalator portfolio , you'll play a vital role in keeping millions of passengers moving safely and reliably every day. This opportunity offers the chance to work on a large and diverse escalator portfolio, gain exposure to industry-leading equipment, and develop your career with the world's leading lift and escalator company. We welcome applications from experienced escalator engineers across the UK.

As a Call Out Engineer, you'll be responsible for responding to breakdowns and carrying out repairs to minimise downtime and maintain safe operation across the portfolio. Key responsibilities include: Diagnosing faults and carrying out repairs on escalator equipment Responding quickly and effectively to breakdowns, aiming for a first-time fix wherever possible Maintaining the highest standards of safety and technical excellence Working collaboratively with customers and stakeholders on site Building positive working relationships through professional communication and service delivery Supporting the reliable operation of one of the UK's busiest transport networks What We're Looking For To succeed in this role, you'll ideally have: NVQ Level 3 (or equivalent) in Escalator Engineering Proven experience in escalator maintenance, repair, and fault finding Strong knowledge of a variety of escalator manufacturers and equipment types A full UK driving licence Solid mechanical and electrical engineering skills A proactive and customer-focused approach Strong communication skills and the ability to work independently or as part of a team Confidence using digital and electronic tools and systems Flexibility to support operational requirements, including overtime when required Most importantly, you'll be a safety-first professional who takes pride in delivering quality workmanship and exceptional service. Why Join Otis? Competitive Rewards Package Competitive salary Overtime opportunities to enhance earnings Additional benefits Pension scheme Life assurance Paid maternity and paternity benefits Access to the Otis Rewards Scheme Career Development Structured training and ongoing technical development Exposure to industry-leading technology and equipment Opportunities to learn from experienced colleagues across the business Employee Scholarship Programme with support towards further education, including Bachelor's and Master's degrees Tools and Support Company-provided tools and equipment iPhone and digital technology to support your work High-quality workwear and PPE Employee Assistance Programme and wellbeing support A Culture Built Around Safety The health, safety, and wellbeing of our employees is our top priority. We invest heavily in safety training, development programmes, and support services to ensure every colleague can perform at their best and return home safely every day. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts,