Receptionist

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    The Receptionist reports to the Senior Facilities Manager and is the local point of contact for all facilities related matters for the site. The Receptionist will direct, co-ordinate and escalate appropriately facilities related matters. The Receptionist has ownership of the FoH services and is responsible for managing the front of house services and providing the reception services. They are responsible for providing support to ensure facilities services are provided in an effective and efficient manner. As front of house support the Receptionist must also demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety. The Receptionist functions as a JLL professional who assists the FM team supporting the management of service delivery in their assigned buildings. The Receptionist is responsible for assisting in all aspects of client and tenant satisfaction. Additionally, the Receptionist is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants, clients and The Client.

Meeting Room and Client Suite Management Professional, well-groomed, and well-trained staff available to meet, greet and guide colleagues and clients to the respective meeting location. Visitor and client experience shall be professional, warm and genuine Ensure all meeting rooms are kept clean, tidy are ready for use – ensure highest level of cleaning standards. Pre- checks to be conducted before every meeting . Set up and reset of internal and external meeting rooms, training rooms or conference rooms. Manage rooms to be set up appropriately according to individual booking and equipment requests. Rooms should be reset as appropriate in line with daily booking schedules Support and manage the meeting room booking system, which includes booking all forward and same day reservations, cancellations and / or amendments to bookings as per client requests (site depending) ensuring frequent communication with end user on their booking Manage catering requests, AV or VC, room equipment, any special requirements etc… liaise with FM team/ catering/ security/ any other vendors as appropriate to ensure all requests are fulfilled accordingly Ensure meeting room booking system is up to date- details for rooms are correct, assist with any booking inquiries and liaise with supporting teams if necessary          Manage meeting room inventory checks Hospitality All meeting rooms consumables, including F&B, should be refilled and reset after each meeting where appropriate Obtain all external attendee names of visitors and prepare a daily visitor arrival list for the next working day Encourage and nudge appropriate booking behaviour and provide utilization reporting including block booking, no shows etc… Hospitality and Events Management Manage and follow up on the event set up / run down on the respective floor, ensuring everything is in order including technology assistance and all teams involved are prepped for required activities Assist with coordination of events: supervise the set-up / dismantling of event venues, perform risk assessments. Liaise with necessary teams (security, housekeeping etc…) as necessary to ensure a consistent level of service