Mail Personnel Specialist

Job Purpose This role is responsible for managing the mailing and tracking process for mortgage loan reverification documents. This is an administrative and document-processing role focused on quality control, mail management, tracking mortgage reverifications, and supporting operational goals in a fast-paced environment   Responsibilities Reviewing documents for accuracy Prepare and mail reverifications Handle returned mail Track documents in quality control software Process checks requests, maintaining production reports, and ensuring all records are accurate before distribution Supports office operations by maintaining supplies, keeping the workspace organized, answering phones, responding to voicemails, and coordinating closely with the Reverification/Mail Manager to meet productivity and performance goals Perform other duties as required or assigned   Knowledge and Experience High School Diploma or equivalent required Experience managing mortgage loan document workflows or pipelines Strong attention to detail and accuracy Excellent verbal and written communication skills Proficiency in Microsoft Office, especially Word and Excel Ability to meet deadlines, follow procedures, and handle multiple administrative tasks efficiently #LI-SF1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.