Technology Program Management Director

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience We are seeking a Technology Program Management Director to lead strategic program development, roadmap planning, and execution across our engineering organization. This leader will partner closely with engineering leaders and cross-functional stakeholders to translate strategic priorities into clear, executable programs and ensure our most important initiatives deliver measurable outcomes. The ideal candidate combines strong technical fluency with exceptional program leadership, strategic planning, and organizational influence. They are comfortable operating in ambiguity, bringing structure to complex initiatives, and driving alignment across multiple teams and stakeholders without relying on direct authority. This is not a traditional project management role. The Technology Program Management Director will help shape what we prioritize, how initiatives come together into a cohesive roadmap, and how we execute against that roadmap at scale. What You’ll Actually Be Doing Program & Roadmap Development Partner with engineering leadership to develop and maintain multi-quarter strategic roadmaps aligned to organizational priorities. Translate strategy and broad objectives into structured programs, milestones, dependencies, and measurable outcomes. Identify gaps, overlaps, sequencing considerations, and cross-team dependencies across the portfolio. Facilitate prioritization discussions and help leadership make informed tradeoffs across competing initiatives. Establish clear program charters, objectives, success measures, and execution plans for strategic initiatives. Strategic Program Leadership Lead complex, cross-functional technology programs from definition through execution and adoption. Drive alignment across Engineering, Product, Architecture, Operations, Security, Infrastructure, and other partner organizations. Establish program governance and operating mechanisms that provide transparency while minimizing unnecessary process and overhead. Proactively identify risks, blockers, and dependencies and work with leaders to drive resolution. Ensure programs remain focused on business and engineering outcomes rather than activity or milestone completion alone. Portfolio & Operating Management Develop an integrated view of the organization's strategic portfolio, including priorities, timelines, dependencies, risks, and resource considerations. Establish consistent operating cadences for roadmap reviews, program reviews, and leadership decision-making. Track progress against strategic commitments and surface areas requiring leadership attention or intervention. Help evolve planning and execution practices as the organization scales. Drive accountability for decisions, commitments, and follow-through across participating teams. Executive Communication & Stakeholder Management Serve as a trusted partner to senior engineering leadership. Create clear, concise executive-level communications that translate complex technical programs into outcomes, risks, decisions, and recommendations. Facilitate leadership discussions and drive decisions when priorities, ownership, or direction are unclear.