Business Intelligence Eng. II, EU Same Day Data Team

The EU Same Day Data Team builds the data products behind Amazon's fastest delivery promise in Europe. We are looking for a Business Intelligence Engineer II to own speed and cost metrics across the Same Day network and turn complex operational data into decisions that shape how millions of customers get their orders the same day they place them. You will design and run the pipelines, dashboards, and self-serve datasets that our business partners rely on every day. If you enjoy working close to the operation, building data solutions that scale, and seeing your metrics drive real network changes, this role is for you. Key job responsibilities - Build and maintain ETL pipelines on Redshift that turn raw network events into trusted, reusable datasets. - Own the reporting for offered-speed metrics (latest order cut-off and click-to-promise) and Same Day grocery volume, from source data to executive-ready dashboards. - Design and publish QuickSight dashboards and self-serve data products so partners can answer their own questions without a bespoke pull each time. - Define and document metrics so a single number means the same thing across weekly reviews, OP planning, and ad hoc deep dives. - Investigate anomalies in speed and volume data, trace them to root cause, and communicate findings clearly to technical and business audiences. - Partner with operations, program, and finance stakeholders to translate business questions into data models and measurable outcomes. - Apply high engineering standards to the team's assets: version control, code review, monitoring, and ruthless deprecation of what is no longer used. A day in the life You start by checking the health of your pipelines and dashboards. Mid-morning you join a Same Day operations review, where your speed and volume metrics anchor the discussion. You spend focused time building a new dataset for a launch, pairing with a colleague on a QuickSight design, and answering a finance partner's question on cost per unit. Your customers are the Same Day operations, program, and finance teams across EU5, and the problems you solve range from a one-off launch deep dive to the metrics that leadership uses to steer the network.

Our vision is to scale same-day services in Europe by obsessing about excellent data products for our business customers. We provide the centralized data framework for the Same Day organization, covering cost and other operational metrics. We build accessible and sustainable data solutions that adjust to changing priorities, using data engineering, visualization, and AI technologies. We value clear communication, documentation as a byproduct of the work, high technical standards, and investing in the people on the team.