Data Analytics, Technical Director

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    JLL is seeking a Data Analytics Team Technical Director to join our Real Estate Due Diligence (JREDD) Asset Services team! This is a remote position with up to 25% domestic travel. This role leads team management and database support for the entire JREDD Asset Services platform. In full collaboration with the Technical Services and Sustainable Operations Center of Excellence (TSSO COE), the Data Analytics Team Lead implements and maintains a metric-based dashboard and reporting system to communicate and visualize progress on strategic initiatives across all accounts. The purpose of this role is to oversee development and implementations of robust processes and programs to manage and facilitate data management that supports reliability of assets, components, equipment, and processes in accordance with JLL’s enhanced asset management program. Manages the team’s efforts in the overall development, implementation, and configuration of all Asset Services databases. Provides subject matter expertise for all database and application related issues or errors, develops and distributes training materials, and provides coaching and education on database functions and best practices for performing tasks. Manages the QA/QC process on data collected to ensure consistency and adherence to JREDD policies. Provides regular feedback to front line staff and supervision to improve the quality of data collected. Essential Functions: Recognizes that assignments are broad in nature and require appreciable originality and ingenuity to complete them and considerable latitude for un-reviewed actions or decisions.   The Data Analytics Team Lead will be responsible for the oversight of the Data Analytics team and the development of various databases to support program implementations, value demonstration and continuous improvement projects. This individual will provide thought leadership, align with clients on strategic asset management direction, demonstrating value through our programmatic implementation focused on maximizing asset value, develop a strong use case library, and support new business pursuits.   Responsible for overseeing operations activities related to JREDD platform data management Drives implementation and continuous improvement to ensure best in class deployment and on-account performance related to the delivery of our Asset Services solutions Set client’s strategic direction relative to Asset Services data requirements and objectives Anticipates and leads issue resolution Assists leadership team in the selection of action plans that best meets business objectives Supports new business development and actively pursues new client growth opportunities Develops use cases and works with Knowledge Management to build a library Drives a culture of creative innovation Estimated 25% travel   Database Management Works under general direction of the JREDD Management platform to create and deploy visual reporting mechanisms to communicate progress on strategic reliability initiatives by all stakeholders on accounts and with external partners Identifies and creates standardized metrics for leadership to gauge the health of reliability and asset management efforts Provides system training and develops training documentation for end users of the various JREDD Asset Services systems Troubleshoots issues reported by end users and assists to resolve any difficulties