Manager, Performance Analytics & AI Development

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Manager, Performance Analytics & AI Development - JLL Location : Remote (Vacaville, CA) What this job involves: JLL seeks a dynamic Manager, Performance Analytics & AI Development to drive performance excellence through data-driven insights and innovative technology solutions. This business critical role combines strategic KPI management, business intelligence expertise, and artificial intelligence tool development to enhance operational efficiency and decision-making across the organization. The successful candidate will bridge the gap between data analysis, performance measurement, and emerging AI capabilities to deliver measurable business value, while focusing on the general reliability of the overall organization. What your day-to-day will look like: Design and implement comprehensive KPI frameworks aligned with business objectives and strategic priorities Establish performance measurement standards across departments and service lines to ensure consistency and accountability Monitor and analyze key performance indicators, identifying trends, anomalies, and opportunities for improvement Partner with business leaders to set performance targets, track progress, and develop action plans to address underperformance Create executive-level performance dashboards and reports that provide clear, actionable insights Conduct regular performance review sessions with stakeholders, translating data findings into strategic recommendations Develop methodologies for benchmarking performance against industry standards and competitors Build and maintain robust BI infrastructure, including data warehouses, ETL processes, and reporting platforms Facilitate the design and development of interactive dashboards, visualizations, and self-service analytics tools that enable data-driven decision-making Perform complex data analysis to uncover patterns, correlations, and insights that drive business strategy Collaborate with cross-functional teams to understand reporting requirements and translate them into scalable BI solutions Ensure data quality, governance, and security across all BI platforms and reporting processes Optimize existing BI tools and workflows to improve efficiency, usability, and adoption rates Train and support business users in leveraging BI tools effectively to access and interpret data independently Identify opportunities to leverage artificial intelligence and machine learning to solve business challenges and automate processes Design, prototype, and implement AI-powered solutions that enhance operational efficiency and customer experience Collaborate with IT, data science teams, and external vendors to develop and deploy AI applications tailored to JLL's needs Evaluate emerging AI technologies and tools, recommending strategic investments that align with business priorities Build predictive models and intelligent automation workflows that improve forecasting accuracy and decision speed Establish best practices for responsible AI development, including ethics, bias mitigation, and transparency Monitor AI solution performance, iterating and refining models based on feedback and changing business requirements Required Qualifications 5+ years of progressive experience in Reliability or operations management, performance management, business intelligence, data analytics, or related roles 2+ years of hands-on experience with AI/ML tools, techniques,