Access Management Coordinator

Access Management Coordinator Location: 1 London Bridge, London Contract: Fixed Term Contract - 1 year Hours: Full time, 37.5 hours per week We're looking for an Access Management Coordinator to join our ITG team. As an Access Management Coordinator, you'll play an important role in supporting secure, compliant and efficient access to systems and data across HCA UK. Working within the Access & Service Management team, you'll be responsible for processing access requests, supporting the joiners, movers and leavers process, and helping to ensure users have the appropriate access to perform their roles safely and effectively. You'll work closely with colleagues across HR, IT, Information Security and the wider business to deliver a high-quality access management service while maintaining compliance with governance requirements and best practice. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to colleagues across our hospitals, offices and support functions, we all have a part to play in delivering exceptional care to our patients. While others may see this as an IT role, to us you'll play a vital part in ensuring our workforce has secure and appropriate access to the systems that underpin patient care and business operations every day.

Process access requests accurately and within agreed service levels. Support the end-to-end access management lifecycle for joiners, movers and leavers. Maintain user access records and ensure documentation is kept up to date. Work with managers and stakeholders to ensure appropriate approvals are obtained. Support adherence to role-based access control (RBAC) and least privilege principles. Assist with access reviews, audits and compliance activities. Investigate and resolve routine access-related queries and issues. Escalate complex or high-risk requests where appropriate. Support continuous improvement initiatives within access management processes. Assist with ongoing enhancements to IAM and service management tools.

Previous experience within Identity & Access Management (IAM), service desk, IT support, or IT service operations. Understanding of access management processes and information security principles. Experience working with directory services such as Active Directory. Exposure to Identity Governance and ITSM tools, such as SailPoint and ServiceNow, would be advantageous. Strong organisational skills with excellent attention to detail. Good analytical and problem-solving skills. Excellent communication and customer service skills. Ability to manage workloads effectively and prioritise tasks in a fast-paced environment. Why HCA UK?      Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.           We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As an Access Management Coordinator, you’ll be eligible for:     25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you     Private Healthcare Insurance for treatment at our leading hospitals     Private pension contribution which increases with length of service     Season Ticket Loan and Cycle to Work