Country HR Leader

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Country HR Business Partner / HR Lead is the senior HR leader accountable for shaping and executing the people strategy within the assigned country. The role partners closely with country leadership, market leadership, delivery center leadership, Global HR Partners, and HR Centers of Excellence to translate business priorities into practical, compliant, and measurable people outcomes. This role serves as a trusted advisor to senior leaders, ensuring workforce strategies support business objectives, employee engagement, organisational effectiveness, leadership capability, and sustainable growth. Success is demonstrated through effective workforce planning, strong employee and labour relations, consistent execution of HR programmes, robust governance, informed decision making, and proactive risk management aligned with local legal requirements. Where applicable, the role also leads and develops local HR resources, ensuring seamless delivery of HR support across the country and delivery centres.

People Strategy & Business Partnership Own and execute the country people strategy, aligning workforce priorities with business objectives and financial plans. Translate business strategy into actionable workforce, talent, organisational, and capability plans. Serve as the primary HR advisor to country and business leadership teams. Provide strategic counsel on organisational effectiveness, leadership capability, engagement, retention, and performance. Leadership Partnership Partner with senior country, commercial, and delivery leaders to drive business outcomes through people strategies. Act as a trusted advisor on workforce decisions, organisational design, succession planning, and business transformation. Participate as a member of relevant country or delivery centre leadership teams. Employee & Labour Relations Provide expert guidance on complex employee relations, labour relations, performance management, investigations, grievances, disciplinary matters, and workforce change initiatives. Ensure employee matters are managed consistently, fairly, and in compliance with applicable legislation. Partner with legal and compliance stakeholders on sensitive labour and employment issues. HR Governance & Compliance Own country HR processes and policies, ensuring consistent application and continuous improvement. Ensure compliance with local labour legislation, company policies, and global HR standards. Proactively identify and mitigate people-related risks that may impact employees, operations, or business performance. Workforce Planning & Organisational Change Lead workforce planning discussions with business leaders, utilising analytics and insights to support decision making. Support organisational design, restructuring, transformation, and change management initiatives. Develop workforce solutions that balance business requirements with employee experience and compliance obligations. Talent, Leadership & Employee Experience Partner with leaders on talent reviews, succession planning, leadership development, performance management, and retention. Drive employee engagement initiatives and action planning. Support development of high-performing, inclusive, and accountable teams. HR Programme Deployment Partner with Global HR Partners and HR Centers of Excellence to deploy talent, learning, diversity, workforce planning, total rewards, recruitment, and employee experience