Sr Quality Systems Supv.
Medtronic
- Location
- Alajuela Coyol, Alajuela, Costa Rica
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 106 approvals (FY2023)
- Posted
- Sep 11, 2026
About this role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Buscamos un Senior Quality Systems Supervisor para liderar y fortalecer nuestro sistema de calidad en planta, garantizando el cumplimiento regulatorio y la efectividad del QMS. Esta persona será responsable de supervisar procesos clave de calidad, impulsar mejoras continuas, apoyar auditorías y asegurar que la organización mantenga altos estándares de calidad, cumplimiento y seguridad del paciente. El rol también lidera talento, coordina con equipos cross-functional y contribuye a la ejecución de iniciativas estratégicas de calidad dentro de la operación. Responsibilities may include the following and other duties may be assigned. Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines. Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance. Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations. Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits. Prepares reports and/or necessary documentation (ex Corrective and Preventative Actions) and provides to applicable stakeholders, both internal and external. Co-ordinates legal requests in support of government investigations or litigations. Ensures the quality assurance programs and policies are maintained and modified regularly. Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally. Requisitos mínimos: Licenciatura o título equivalente en Ingeniería industrial, ingeniería química, ingeniería electrónica, o afines. Mínimo 6 años de experiencia relevante . Conocimientos de gestión y liderazgo. Quality & Regulatory: Conocimiento de QMS, ISO 13485, FDA/QMSR, CAPA, NC, auditorías y gestión de riesgos. Problem Solving: Capacidad para resolver problemas complejos y tomar decisiones basadas en datos y riesgo. Communication & Influence: Comunicación efectiva e influencia cross-functional y con diferentes niveles de liderazgo. English: Inglés avanzado Continuous Improvement: Experiencia en Lean/Six Sigma y mejora continua; certificaciones Green/Black Belt son un plus. Quality Culture: Capacidad para impulsar accountability, compliance y una cultura de calidad sólida. PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance