Software Development Engineer, Cloudwatch Agent Observability

The mission of the CloudWatch Application/Agent Observability is to delight our customers and help them operate their applications/agents by providing them a highly available, scalable and secure service that instruments, observes and monitors their applications and AI agents. At a high level, the team builds products that are curated solutions allowing customers to operate their applications. We have an exciting charter for 2026 and beyond to delight our customers and build observability solutions for their traditional and agentic workloads. We are looking for engineers who are enthusiastic about giving customers the best experience and are passionate about solving customers’ business needs, at AWS scale. As an experienced engineer on the team, you will work closely with the engineering staff, product managers, and UX designers across the team, as well as interact directly with customers. You will play a key role in defining the technology strategies of our product, be a technical leader and force-multiplier in the team. You will have the unique opportunity to build, influence, and shape new AWS services. Our ideal candidate is: * Passionate about building the best customer experience and user interfaces * Goal-oriented and results-driven; thrives in a culture of ownership, delivery, and bias for action *. Enthusiastic about working on real-world challenges, and can deliver on ambiguous problems while handling real-world constraints. *. Advocate for industry best-practices to produce reliable, and dependable code *. Enjoys working in fast-paced environments, and communicates well with a cross-disciplinary team Key job responsibilities The key responsibilities for this candidate include 1. designing, building and operating services 2. influencing the product roadmap 3. mentoring and guiding junior engineers 4. being a force multiplier in the team in enhancing team productivity About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.   Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.   Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon  conferences, inspire us to never stop embracing our uniqueness.   Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.   Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.