FAE Manager

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them.   AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward. The Field Application Engineer will be the technical interface for AMD’s commercial products with commercial end customers in the INDIA region. As an Engineer, the role will be responsible for technical support for AMD’s commercial products, particularly commercial client and workstation.  In this position, the individual will help AMD drive a new era of commercial computing by engaging with large INDIA end customers to demonstrate how AMD technology can be used to address the needs of their business. The role will provide technical support for AMD’s commercial pipeline with a special focus on pre-sales and development support activity as opportunities transition from opportunity to deployment.  Building confidence with key customer influencers and overcoming technical objections will be critical for success in the role.  Post-sales technical support is also required as the account encounters technical issues.  The role will be expected to handle technical escalations that may occur, align with AMD’s OEM partner support teams, and accelerate resolutions. The Engineer must have a strong technical knowledge base and skill-set but be equally effective in communication with both customers and internal AMD stakeholders.  Must be proficient in troubleshooting common client, and workstation applications and workloads on AMD hardware with priority end customers.   The primary focus of the FAE will be to: Develop technical relationships with target end customer accounts and OEM partners Win new commercial client and workstation opportunities by working with OEMs and end customers by establishing technical solutions based on AMD technology Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field For priority pipeline opportunities, work directly with end-customers to optimize workloads and applications on AMD-based commercial solutions Deliver technical presentations and sales pitches to influence new AMD sales with customers and partners.    This position will require a broad technical understanding of client CPUs/GPUs, and platform architecture and the development process needed to successfully win client and workstation opportunities with end customers. The position may require specialized knowledge of microprocessor architectures, commercial ecosystem environments including Operating systems (Windows, Linux), compilers, drivers, benchmarks, and targeted applications that may be used to validate client and workstation platforms for various target markets.   The Customer Field Support Engineer in this role will: Provide technical assistance to INDIA sales personnel and the end customer in the evaluation, design and development of AMD based client and workstation solutions Build business and technical acumen, enabling to gain further "mindshare" within the customer base. Ensure that you build the right skills and experience to sell the solutions that we can bring to market. Technically qualify, prioritize and assign resources to sales opportunities Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements Perform technical presentations, training and updates for OEM,