SC Spares Networking BSA/PM
Juniper Networks
- Location
- Heredia, Heredia, Costa Rica
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 140 approvals (FY2023)
- Posted
- Sep 10, 2026
About this role
SC Spares Networking BSA/PM This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description
Job Definition: Serve as the business systems SME for spares supply chain processes, including planning, inventory management, fulfillment, repair/replenishment flows, order management, master data, and operational reporting. Partner with business stakeholders, IT, regional operations, planning, logistics, procurement, finance, and external partners to define business requirements and translate them into clear functional specifications, user stories, process flows, and solution designs. Lead fit-gap analysis, process mapping, root-cause analysis, and business impact assessments for system enhancements, integrations, and transformation initiatives. Support system design, configuration validation, testing, user acceptance testing, defect triage, training, and deployment readiness for spares supply chain capabilities. Maintain strong governance over master data, process controls, reporting accuracy, and system adoption to improve operational visibility and decision-making. Identify opportunities to simplify processes, improve automation, reduce manual work, increase data quality, and strengthen end-to-end spares supply chain performance. Develop and maintain business documentation, including requirements, process maps, test scenarios, standard operating procedures, training materials, and change readiness artifacts. Monitor key operational metrics and system performance indicators; partner with functional teams to resolve gaps and drive continuous improvement. Project Management Responsibilities Own project planning and execution for assigned spares supply chain system and process initiatives, ensuring clear scope, objectives, milestones, dependencies, and success criteria. Coordinate cross-functional project teams and facilitate regular working sessions, status reviews, decision checkpoints, and escalation discussions. Track project deliverables, risks, issues, actions, and decisions; proactively remove blockers and escalate items requiring leadership support. Prepare concise project updates, executive summaries, implementation readiness reviews, and stakeholder communications. Manage business readiness activities, including change impact assessment, communications, training coordination, cutover planning, and post-go-live stabilization. Ensure project outcomes align with business priorities, operational requirements, compliance expectations, and measurable value delivery. . Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for