AWS Platform Operations Lead, Vice President

State Street is seeking a visionary AWS Federated Platform Operations Lead to lead the evolution of cloud operations toward an intelligent, automated, and AI-enabled operating model. This role is responsible for the operational strategy, reliability, resiliency, observability, security operations governance, and operational transformation of the AWS Federated platform. The successful candidate will partner closely with Platform Engineering, Architecture, Security, AI, and Enterprise Operations teams to deliver a secure, resilient, scalable, and highly automated cloud platform supporting the firm's most critical business workloads. This is not a traditional infrastructure operations leadership role. Instead, the AWS Federated Platform Operations Lead will drive the next generation of cloud operations by leveraging AI, agentic workflows, automation, operational intelligence, reliability engineering, and platform-based support models to improve service quality, reduce operational risk, and accelerate innovation. The role serves as a key member of the AWS Federated leadership team and will play a pivotal role in shaping the future multi-cloud operating model across State Street.

Define and Execute the Cloud Operations Strategy Develop and execute the long-term operational vision and roadmap for AWS Federated. Establish operational standards, governance frameworks, and service management practices aligned with enterprise objectives. Drive continuous improvement in operational maturity, platform reliability, customer experience, and service quality. Partner with engineering leaders to integrate operability, observability, resiliency, and supportability into platform design decisions. Influence enterprise cloud operating model strategy and operational transformation initiatives. Lead the Transformation to AI-Powered Operations Drive adoption of Agentic AI capabilities across cloud operations and platform management. Establish a roadmap for autonomous cloud operations utilizing AI agents, automation, and operational intelligence platforms. Implement AI-enabled capabilities for: Incident correlation Root cause analysis Capacity forecasting Operational insights Risk identification Automated remediation Develop AI-powered operational assistants that improve engineering productivity and accelerate troubleshooting. Partner with AI platform teams to operationalize emerging capabilities including foundation models, operational copilots, workflow orchestration, and intelligent automation. Establish governance, controls, and guardrails for the responsible adoption of AI within operational processes. Drive Reliability Engineering and Platform Resilience Establish and mature Site Reliability Engineering (SRE) practices across AWS Federated. Define service-level objectives (SLOs), error budgets, reliability scorecards, and resilience metrics. Build platform reliability programs focused on prevention rather than reaction. Lead resiliency engineering initiatives including: Disaster recovery Recovery automation Chaos engineering Failure testing Cyber resiliency validation Ensure operational readiness requirements are consistently incorporated into platform architecture and service enablement initiatives. Define Next-Generation Observability and Operational Intelligence Establish the strategic direction for observability across cloud, infrastructure, application, data, and security domains. Create a unified operational intelligence framework that combines telemetry, operational events, security signals, and platform insights. Drive adoption of modern observability capabilities including: Distributed tracing Metrics aggregation Log analytics AI-driven anomaly detection Predictive analytics Leverage machine learning and analytics to proactively identify capacity, performance, reliability, and operational risks. Enable data-driven operational decision making through real-time dashboards and executive reporting. Accelerate