Principal Business Systems Analyst (EPIC) - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. As a Principal Business Systems Analyst within OH Care Delivery Technology's VBC Interoperability team, you will serve as a key liaison between business stakeholders, internal development teams, and external EHR vendors (such as Epic). Our team is focused on VBC EHR Integrations, IPA solutions, and Epic Integrations by designing and delivering seamless EHR integration solutions, intelligent automations, and workflow enhancements. In this telecommute role, you will lead complex systems analysis, evaluate emerging technological and AI trends, and design, develop, and deploy AI-powered solutions to address complex clinical and operational business challenges. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Establish and maintain relationships with key client stakeholders, Epic and 3rd-party vendor representatives, internal EHR personnel, and development teams to position all parties for success Design, develop, and deploy AI-powered solutions and automations to address complex business and clinical workflow challenges with an emphasis on the responsible use of AI Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across system analysis processes Evaluate emerging trends in artificial intelligence, technology, and external vendor capabilities to inform solution design and strategic innovation Foster innovation and coordinate with Epic, internal teams, and clients to integrate new functionality, workflow enhancements, and upgrades within reasonable timelines Design and execute EHR development tasks, environment strategy, objectives, and roadmap alignment in support of integration and development team goals with minimal disruption to care delivery operations Liaise between and cross-collaborate among internal Epic teams to understand end-to-end native Epic clinical workflows and weigh against proposed workflows involving newly integrated applications Collaborate with internal development teams to evaluate strengths and weaknesses, identify and recommend enhancements, and adhere to the product/implementation lifecycle of EHR integration development Serve as a Subject Matter Expert (SME) to create, interpret, and apply organizational processes and recommend improvements between EHR vendors and internal development teams Conduct meetings and presentations to communicate information effectively to customers, business users, and technical staff Prepare comprehensive documentation, including Business Requirements Documents (BRDs), Current/Future State Process Flow and Data Flow diagrams, and Product Roadmap illustrations Develop measurements and reporting capabilities to detect internal problems before they result in user-visible outages or data quality issues You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

5+ years of experience in a healthcare environment working directly with business stakeholders and technical development teams 4+ years of Epic Analyst experience with Epic certification and exposure to one or more Epic modules (e.g., Ambulatory/Clindoc,