Sales Operations Specialist II

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Overview The Sales Operations Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5’s policies. This role provides a high level support to both internal sales teams and external partners to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations.      Sales Operations Specialist responsibilities will include, but are not limited to: basic project management, order processing, troubleshooting and problem solving, data quality, sales support, training, and other assigned activities.  What You’ll Do     Order processing and issue resolution  Act as liaison between Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams.  Own and execute assigned projects or programs.  Provide communication and education on current processes and best practices.  Answer pre and post sales questions from F5 sales teams and external partners.  Research inquiries utilizing various systems and tools.  Intake and coordination of high priority customer requests.  Ensure the integrity of Salesforce data.  Identify process improvements to support business operations  Perform other related duties as assigned.  Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.       What You’ll Bring     Must be detailed oriented with a proven ability to multi-task  Effective communication, both in written and verbal form, to interact with cross functional teams and departments  Ability to work independently in a dynamic fast paced environment, with minimal supervision  Ability to work cross-functionally to find solutions and drive projects to completion.   Must be a self-starter and effective time manager  Passion for customer experience and exceeding expectations  Understanding or knowledge of sales processes, order administration processes, etc.  Basic project management  Strong interest in identifying process improvement opportunities that support the key business operations   Basic experience with Salesforce desired     Qualifications   BA/BS degree or equivalent work experience  1+ years of Sales Support experience preferred  Proficient in Microsoft Outlook, Word, PowerPoint and Excel  Salesforce experience, preferred but not required     What You’ll Get   Hybrid working mode   Career growth and development opportunities    Recognitions and Rewards  Employee Assistance Program   Competitive pay, comprehensive benefits , and cool perks  Culture of Giving Back   Dynamic Diversity & Inclusion Interest Groups    Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!  #LI-SC1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) .

It is the policy of F5