Omni Commerce Lead

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan:   Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. The Omni Commerce Lead is responsible for driving strategy, performance, and execution across omni-commerce programs, including the Same-Day Delivery, Pickup, Ship-to-Home, and Marketplace channels. This role leads initiatives that accelerate customer acquisition, engagement, conversion, and revenue growth while continuously enhancing the end-to-end customer experience across all omni-channel offerings. Serves as a key cross-functional leader, partnering with Marketing, Merchandising, Product, Digital Experience, Fulfillment, Operations, and external partners to identify growth opportunities, optimize channel performance, and deliver customer-centric solutions that align with enterprise objectives. Through data-driven decision-making and strategic planning, this role ensures omni-commerce programs are positioned to meet evolving customer needs while driving operational excellence. Combining business ownership, strategic planning, performance management, and cross-functional leadership, the Omni Commerce Lead is accountable for advancing omni-channel growth, improving customer adoption, and delivering seamless, scalable experiences that support BJ's long-term digital commerce strategy.

Drive Omni Commerce Growth Initiatives Develop business cases, define go-to-market and eCommerce strategies, and drive cross-functional execution to expand reach, accelerate growth, and enhance customer access. Own the omni-commerce marketplace strategy, leading the growth and optimization of existing partnerships, including DoorDash and Instacart, while identifying, evaluating, and launching new marketplace opportunities. Manage Day-to-Day Channel Performance Lead performance analysis across omni-channel programs, translating insights into actionable strategies that drive business growth, optimize operations, and improve overall program effectiveness. Optimize the Customer Purchase Journey Lead cross-functional collaboration to optimize the omni-channel customer journey, identifying and implementing enhancements across digital experiences and fulfillment capabilities that increase engagement, conversion, and customer satisfaction. Execute Pricing, Promotions, and Merchandising Strategy Lead the planning and execution of promotional campaigns, pricing strategies, and merchandising initiatives across omni-commerce channels to drive customer engagement, sales performance, and operational alignment.