Food and Beverage Attendant - Pool Bar (Ongoing)

Food & Beverage Attendant (Pool Bar)

Marriott International  portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

JW Marriott  is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JW Marriott Gold Coast Resort & Spa is looking for enthusiastic  Food & Beverage Attendant  to join our fantastic F&B team at the Pool Bar on a  part time basis.

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Serve food courses and alcoholic beverages to guests in the pool area tables and sun lounges, and clear the tables and sun lounges once customers have finished eating/drinking.  Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in MICROS system at the time of order. Check-in with guests to ensure satisfaction with each food course and/or beverage. Maintain cleanliness of work areas, china, glass, etc., throughout the day including the bar, the tables, and sun lounges around the pool. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate checks to guests and process payments. Collect unused towels from the sun lounges and around the pool. Re-stock towel towers and take soiled towels to the laundry.

Ensure efficient, friendly, and professional service is provided to all guests

Warmly welcome & serve our guests

Be an expert on the hotel, know it inside and out to ensure our guests receive a dynamic service experience

Meet & connect with our guests and give them an experience beyond their expectations

Assisting all guests with menu, dietary requirements, and recommendations

Ensuring accuracy with requests, orders, and service delivery

Use of POS system

Stock ice, glassware, and paper supplies.

Ensuring all service areas are immaculate

Promoting safety and supporting WHS practices

Previous experience in food & beverage service is a big plus

Responsible Service of Alcohol Competency Card (RSA)

Has a positive, can-do attitude

Enjoys working in a fast-paced environment

Barista skills advantageous

Beverage knowledge desirable

Flexible availability, including weekends and public holidays

The Benefits

Unlimited strategic development and career opportunities

Generous accommodation and food and beverage discounts including all properties within the Marriott International group

Recognition programs to keep you motivated

The best hotel training opportunities provided

Wellbeing and mindfulness programs to ensure you stay healthy

At Marriott International,