Engineering Manager, Site Reliability Engineering

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Google’s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our Site Reliability Engineering (SRE) team combines software engineering and systems administration to build and operate some of the world's most complex distributed systems. As an SRE Manager, you will lead a team of engineers tasked with ensuring our services are fast, reliable, and available. You will balance the development of new features with the long-term health and stability of the production environment. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Lead and grow a team of SREs, providing technical guidance, career development, and performance management. Partner with Software Development teams to design, build, and maintain scalable and reliable services. Drive the evolution of monitoring, alerting, and incident response frameworks to ensure rapid detection and resolution of production issues. Implement software solutions and automation to eliminate manual tasks and improve the efficiency of systems operations. Manage Service Level Objectives (SLOs) and error budgets to balance innovation with system stability. Participate in on-call rotations as a manager-escalation point and lead incident command during critical outages. Advocate a culture of engineering excellence, technical curiosity, and continuous improvement within the Sydney office.

Minimum qualifications: Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. 8 years of experience with software development in one or more programming languages. 3 years of experience managing people or teams. 3 years of experience leading projects. 3 years of experience designing, analyzing, and troubleshooting distributed systems. Preferred qualifications: Master’s degree or PhD in Computer Science or a technical field. Experience managing high-performing teams responsible for large-scale, 24/7 production systems. Deep understanding of SRE principles, including error budgets, toil reduction, and capacity planning. Proven track record of driving cross-functional projects and influencing architectural decisions. Excellent communication and stakeholder