ABS AI Workforce - Solution Engineer

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. As a Solution Engineer in the AI Business Solutions (ABS) – AI Workforce team, you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Cowork, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies. This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.  This role is flexible in that you can work up to 80% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Independently lead technical demos, pilots, and envisioning sessions for Copilot and AI Agents. Own technical win strategy for qualified opportunities and document close/consumption plans in MSX. Collaborate with partners and Customer Success to ensure smooth handoffs and accelerated adoption. Remove technical blockers and support competitive deals by highlighting Microsoft’s differentiation. Maintain 100% deal hygiene and partner attach for all qualified opportunities. Achieve L200 consultative and L400 technical certifications and share deal insights quarterly. Embody our culture and values Qualifications Required/minimum qualifications Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience. Additional or preferred qualifications 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture). 2–4 years of experience in technical pre-sales, solution architecture, or consulting roles. Proficiency in delivering demos, pilots, and technical presentations for Microsoft 365 Copilot and related AI solutions. Ability to independently manage technical aspects of customer engagements and document technical close plans. L200 consultative and L400 technical