Manager, WFM Systems

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve. This position is based in our New York office (hybrid) Come change the game with us. Apply today! At this time, Foot Locker will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization) Responsibilities As the Manager – Workforce Management Technology, you will lead the maintenance, transformation, optimization, and operational governance of Foot Locker’s Workforce Management application landscape. In this role, you will: Become a Visionary Leader: Craft and execute the WFM application roadmap, champion implementation efforts, ensure robust production support, manage vendor partnerships, uphold budgetary discipline, and develop a high-performing team. Define the Future State: Design, develop, and implement tactical and strategic plans for Workforce Management products, capabilities, and platform modernization. Facilitate Teamwork: Build consensus and action across diverse perspectives while managing and escalating critical issues to optimize service delivery and business outcomes. Own the WFM Landscape: Oversee the management, enhancement, integration, and lifecycle of UKG Pro Workforce Management (Dimensions) and UKG Workforce Central (WFC), including Timekeeping, Scheduling, Labor Forecasting, Attendance, Accruals, Absence Management, Workforce Analytics, Mobile, Devices, and labor compliance capabilities. Drive Large-Scale Delivery: Lead global implementations, WFC-to-UKG Pro WFM migrations, upgrades, feature releases, and cross-functional projects, ensuring timely delivery and quality outcomes. Partner with the Business: Collaborate with Retail and Distribution Center Operations, HR, Payroll, Finance, Legal, Compliance, and Technology leaders to gather requirements and align platform capabilities with strategic and operational needs. Lead Enterprise Integration: Govern integrations between WFM and HR, Payroll, Identity and Access Management, retail store systems, ERP, middleware, reporting, and analytics platforms, with a strong focus on data integrity and reliable time-to-pay processing. Lead a High-Performing Team: Provide direction, mentorship, and development for employees, contractors, implementation partners, and managed service providers while fostering accountability, innovation, and continuous learning. Maintain System Health: Lead production support, incident and problem management, root-cause analysis, change and release management, platform monitoring, and preventive improvements to ensure availability, performance, and supportability. Strengthen Governance and Compliance: Ensure adherence to labor regulations, payroll requirements, SOX controls, internal audit expectations, security standards, and enterprise architecture and change governance. Optimize Processes: Analyze current workflows and implement technology-driven improvements that enhance labor efficiency, payroll accuracy, associate and manager experience, compliance, reporting, and operational scalability. Drive Communication