Team Member Relations Advisor

Work Location Type: Remote - CANADA About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit  www.grainger.com.   Compensation: The base salary for this role ranges between $ 81,600 - $ 112,200, with eligibility for an incentive target of 10% which is contingent upon achieving both individual and company performance objectives. The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade.  Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills.  The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.  Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law. This job posting is for an existing vacancy. Position Summary: The Team Member Relations Advisor serves as a trusted employee relations advisor to assigned business groups, helping leaders navigate performance consultation, complex workplace conflict, HR policy concerns, investigations, and employment risk with consistency, neutrality, and sound judgment. Advisors may specialize in performance consultation and complex investigations. The role partners closely with HR Business Partners, Legal, Ethics & Compliance, HR Operations, Security and Safety, and business leaders to ensure the right work is handled by the right partner at the right time, aligned to The Grainger Edge and the TMR/HRBP ways of working. Using case data, employee relations insights, and strong documentation practices, the Advisor strengthens leader capability, improves the team member experience, reduces risk, and supports fair, consistent, and defensible outcomes. Job Responsibilities (You Will):

Serve as a consultative TMR partner to assigned business groups, HRBPs, leaders, and team members on employee relations matters, including workplace conflict, performance concerns, policy interpretation, misconduct, attendance, and other sensitive workplace issues. Lead timely, neutral, well-documented investigations from intake through resolution, including issue assessment, investigation planning, interviews, evidence review, credibility analysis, findings, report writing, and alignment on appropriate next steps. Provide performance consultation to leaders and HRBPs by helping leaders set clear expectations, document behavior-based examples, strengthen coaching practices, determine when formal performance improvement is appropriate, and manage PIPs or alternate paths forward once documented coaching has not resolved the issue. Partner with HRBPs to clarify ownership, distinguish issue identification from investigation, ensure matters are opened through the appropriate intake channel with complete information, and align before recommendations are communicated to the business. Interpret and apply company policies, procedures, employment laws, and established TMR decision rights to promote fair, consistent, compliant, and defensible outcomes across corporate and field environments. Manage a varied employee relations caseload with appropriate prioritization, confidentiality, urgency, and follow-through; maintain complete, objective, accurate, and timely case documentation in the case-management system. Use case trends, PIP dashboard data, SuccessFactors and case management