Transaction Governance Senior Analyst, Account Management Services

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Summary You'll be the central orchestrator of transaction management excellence for a major client portfolio. This role combines strategic coordination, process innovation, and stakeholder leadership to transform how real estate transactions are managed and governed. You'll design governance frameworks, drive data excellence, and serve as the critical link between client leadership and JLL's service delivery teams. Working with significant autonomy, you'll leverage your expertise to standardize processes, elevate quality standards, and deliver real-time visibility into portfolio performance. If you thrive on creating order from complexity and building relationships that drive results, this is your opportunity to make a measurable impact.

Design and implement governance frameworks   that ensure excellence in portfolio strategy reporting, transaction pipeline management, and quality assurance across all deal phases Lead approval workflows   across legal, finance, and operational stakeholders, proactively identifying bottlenecks and resolving issues before they impact timelines Drive data excellence   by maintaining integrity in MRI lease administration systems and transaction trackers through validation protocols, regular audits, and quality checkpoints Serve as the primary liaison   between the client's real estate organization and JLL service teams, building trust-based relationships across all seniority levels Monitor and coordinate transaction milestones   end-to-end, independently resolving issues and ensuring timely completion of critical phases across multiple parties Develop and standardize templates and processes   that accelerate deal cycles, reduce duplication, and create consistency across transaction management Prepare executive-level reporting   that provides real-time visibility into deal status, portfolio risks, and critical decision points for senior leadership Lead process improvement initiatives   by identifying opportunities for enhanced service delivery and driving adoption of new standards across stakeholder groups What We're Looking For: Real estate expertise   with solid understanding of transaction lifecycles, lease documentation, and portfolio management principles (real estate certification is a strong advantage) Advanced Excel proficiency   including complex formulas, pivot tables, macros, and data analysis; VBA skills are a valuable asset Data management capabilities   with exceptional attention to detail and ability to validate, analyze, and synthesize large volumes of information into actionable insights Strategic communication skills   that enable you to engage effectively with stakeholders at all organizational levels, from operational teams to C-suite executives Relationship-building excellence   with proven ability to establish trust and credibility with both internal partners and external clients Independent judgment and autonomy   to manage competing priorities, assess risks, make sound decisions, and escalate appropriately when strategic guidance is needed Process innovation mindset   with track record of leading improvement initiatives and implementing change across diverse stakeholder groups Fluent English   communication skills (written and spoken); additional European languages are a plus What we offer: Competitive Rewards & Benefits: Permanent contract, private healthcare,