Learning and Change Transformation - Manager - Arabic Proficiency

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role  -  Manager, Learning Transformation & Change   Experience  :   11–15 years, including substantial consulting experience   Capability mix  :   Learning consulting with strong organisational change management capability   Travel  :  25%–50% across KSA, UAE and Qatar, engagement-dependent     THE OPPORTUNITY   The Manager is a core leadership hire for the growing MENA Learning & Change portfolio. The role leads client engagements end to end, shapes commercially viable solutions, supports high-priority pursuits and helps build the assets, talent and operating discipline required for a scalable practice.   The role combines learning transformation, organisational change management, business development and AI-enabled learning. The successful candidate will work with MENA partners and account teams across government, energy and financial services, with KSA as the primary growth market.     KEY RESPONSIBILITIES   Client delivery and engagement leadership

Lead concurrent learning and change engagements across scope, solution, quality, financials, resourcing, risk and client satisfaction. Own solution architecture across capability models, learning strategy, learning journeys, curriculum, change and adoption, technology enablement, measurement and sustainment. Manage engagement economics including effort, margin, realisation, change control and revenue recognition against plan. Lead stakeholder interviews, executive workshops, design sessions, steering reviews and client presentations. Build trusted relationships with senior client stakeholders and address delivery risks and escalations promptly.

Learning transformation and change strategy

Lead learning needs analysis, capability diagnostics, skills mapping and workforce upskilling roadmaps. Design learning operating models, academies, curriculum architectures, blended journeys and outcome measurement frameworks. Design change and adoption strategies for digital, operating model, regulatory and workforce transformations. Integrate stakeholder engagement, communications, readiness, capability building, reinforcement and benefits realisation into learning solutions. Support leadership assessment-led development solutions, including assessment administration and interpretation through suitably accredited practitioners.

Pursuits, proposals and market development

Lead L&D and change pursuits from qualification through win themes, solution design, delivery model, workplan, staffing, assumptions, pricing inputs and oral presentations. Translate RFP and client requirements into differentiated, executable and commercially sound solutions under tight timelines. Develop capability showcases, credentials, case studies, proposal content and reusable response assets. Partner with MENA account teams, subject-matter specialists, finance and delivery leaders to improve proposal quality and conversion. Identify account extensions and cross-portfolio opportunities with OCM, HRT, OWT and Design Theatre capabilities.

AI-enabled learning and innovation

Apply Microsoft Copilot and other approved generative AI tools to research, proposal development, learning design and content acceleration in line with firm policies. Shape AI-enabled learning solutions, including a learning content generation accelerator, personalised learning journeys and learning analytics use cases. Define appropriate human review, quality, privacy, intellectual property and risk controls for AI-assisted deliverables. Contribute to at least one client-facing AI-enabled learning