Data Quality IMR Analyst – APAC Region

#LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Data Quality IMR Analyst – APAC Region to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Data Management & Governance  As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success. We are seeking a Data Quality Issue Management & Remediation (IMR) Analyst to drive data quality improvement across the organization. Why this role matters: High-quality, well-governed data are foundational to how we serve clients, manage risk, and meet our regulatory obligations. The IMR Analyst is at the front line of ensuring that when data issues arise, they are captured, understood, prioritized, and resolved with discipline. This is a high-visibility role with direct exposure to senior leadership across business, technology, risk and compliance functions.    How you will create an impact The Issue Management and Remediation (IMR) Analyst will drive the end-to-end data issue lifecycle for the APAC region — from intake and triage through root cause analysis, remediation planning, execution oversight, and closure validation. This role partners closely with data owners, technology teams, business stakeholders, and risk and compliance functions to ensure data issues are resolved in a structured, timely, and auditable manner consistent with our enterprise data governance framework. The APAC IMR Analyst will be the regional anchor for issues affecting APAC business lines, with particular focus on regulatory-driven data issues, financial reporting data, customer data, and cross-border data flows. This role works closely with regional business partners and global IMR leads in EMEA and North America.

Act as the primary APAC point of contact for data quality issues, managing the full issue lifecycle from intake through resolution and closure. Partner with business, technology, risk, compliance, and data governance stakeholders to investigate, prioritize, and remediate data quality issues.  Facilitate root cause analysis and support the development of sustainable remediation plans to address underlying data issues.  Monitor remediation activities, manage dependencies, and escalate risks or delays to ensure timely resolution.  Maintain audit-ready documentation and ensure issues are resolved in line with enterprise data governance standards and regulatory expectations.  Produce data quality dashboards, KPI/KRI reporting, and trend analysis for senior leadership and governance forums.  Identify recurring data quality themes and opportunities to strengthen controls, processes, and governance practices.  Support continuous improvement of data quality issue management processes, tooling, and best practices across the region.

Bachelor’s degree in management information systems, Finance, Business, or a related discipline. Experience in data governance, data quality, data management, operational risk, or audit, with demonstrated involvement in issue management or remediation within financial services, insurance, healthcare, or another regulated industry. Working knowledge of data governance and regulatory frameworks, data quality dimensions, and data lineage concepts. Hands-on experience with issue/workflow tooling such as ServiceNow, Collibra, Informatica Data Management Cloud, or equivalent platforms. Exposure to cloud data platforms and modern data architecture patterns, with proficiency in SQL and the ability to navigate large datasets for