Systems Development Manager, Amazon Leo Productivity Infrastructure & Engineerin, Amazon Leo Productivity Infrastructure & Engineering

Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed. We are looking for a Systems Development Manager to take the helm of an established, high-caliber engineering team and own the reliability, security, and strategic direction of the ALPINE service portfolio. You will inherit a mature team and lead them through the next phase: sustaining critical Tier-1 services while advancing AI-integration readiness across the portfolio. You will operate primarily within AWS GovCloud and partner daily with Amazon Leo Security, Global Trade & Compliance, and teams across Production Operations. Key job responsibilities Lead, grow, and develop a team of systems development engineers; own hiring, performance, and career growth. Own the operational health, reliability, and security of ALPINE's Tier-1 service portfolio across commercial and GovCloud environments. Set technical and operational strategy across the portfolio; partner with the Sr. Engineers to steer architecture and roadmap. Uphold export-control compliance (ITAR/CUI) across all services, in partnership with Global Trade & Compliance and Leo Security. Drive AI-integration readiness; enabling AI agents to interact safely with ALPINE services within user permission boundaries. Represent ALPINE in cross-org forums (Production Operations, Security, Compliance, LeoLX); manage stakeholder relationships and escalations. Own operational excellence: OnCall leadership, incident response, runbooks, monitoring, and change management. Balance sustaining critical production services with advancing platform modernization and automation. Set and communicate priorities, remove blockers, and shield the team so engineers can do their best work. A day in the life Your day balances people and portfolio. You start with the ALPINE operational picture: overnight alarms, OnCall health, and any escalations that need your attention. You spend focused time with your engineers: 1:1s on growth and direction, unblocking a stalled dependency, or coaching through a tricky design decision. Mid-day you might represent ALPINE in a cross-org review like aligning on a shared roadmap, or briefing leadership on service health. In the afternoon you set strategy: shaping the portfolio's AI-integration direction with the Sr. Engineers, planning headcount, or driving an operational improvement. Throughout, you shield the team from organizational noise so they can keep Tier-1 services healthy and build what comes ne About the team ALPINE owns and operates the core engineering infrastructure for Amazon Leo's 7,000+ workforce — Jira, Confluence, SAP ERP & MES, engineering test platforms, requirements management, and a license server fleet, much of it in AWS GovCloud under ITAR/CUI constraints. At the center is the "Jedi Council," a group of senior engineers who collectively own technical direction and operational health. This is an established, high-performing team. You will take the helm — not build from scratch — and lead them through both sustained Tier-1 operations and the organization's AI-forward transformation.