Heavy Maintenance Operations Leader

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination   (English) Aviso: Transparencia en el Pago No Discriminación  (Spanish) Job Description: Airbus Commercial Aircraft is looking for a Heavy Maintenance Operations Leader to join our Customer Engineering Support department based in Herndon, Virginia.

The Heavy Maintenance Operations Leader will join the Customer Care Centre Operations whose mission is to support our worldwide customers (airlines and MRO) in a timely manner by delivering technical solutions supporting their operations 24/7. The jobholder will ensure a strong operational drumbeat and efficient resolution of the heavy maintenance structure repair dossiers for our worldwide Airbus customers, covering the entire Airbus fleet, except A220 (support managed from Mirabel, QC), and for all structure ATA chapters. The Heavy Maintenance operations manager will report operationally to the regional Heavy Maintenance Program Manager and functionally to the Head Of Structure Repair Excellence (AOG and heavy maintenance - SBCA5). Meet the team: Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world. Your working environment: The Washington, D.C. metro area is home to multiple Airbus offices: In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze! How we care for you: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.  Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges: Within the framework of the Airbus Customer Services policy and processes, the jobholder is responsible for the global prioritization of the Heavy Maintenance structure repair queries and dossiers (non-AOG), on Airbus fleet operations for all Programs. The heavy maintenance operations leader works actively with each heavy maintenance team worldwide, incl. China, France, Malaysia, and USA teams, and with the SBCA Global operations manager. Defines priorities based on overall  Return To Service planning and customers expectations. Identify key MSNs in