Technical Project Manager - AI

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The opportunity We are seeking a Project Manager / Scrum Master with strong Agile delivery, technical program management, and PMO expertise to support the execution of strategic technology initiatives within the Americas Office of the CTO (OCTO). This role sits at the intersection of product, engineering, architecture, and business teams, ensuring AI-enabled products and platforms are delivered efficiently, predictably, and with high quality. You will own delivery planning, Agile execution, governance, and cross-functional coordination while enabling engineering teams to maximize flow and continuously improve delivery.   Your key responsibilities

Facilitate Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Manage project plans, timelines, risks, issues, and dependencies in alignment with PMO standards. Administer and maintain Jira boards, workflows, dashboards, and reporting. Track sprint progress, monitor delivery metrics, and provide regular status updates to stakeholders. Coordinate cross-functional teams to ensure timely delivery of project milestones. Support resource planning, governance activities, RAID management, and executive reporting. Facilitate backlog refinement and planning sessions with Product Owners, ensuring work is appropriately prioritized, estimated, and ready for development. Support roadmap execution by aligning delivery plans, dependencies, and release milestones with product priorities. Track product delivery milestones, feature releases, and adoption metrics, providing visibility into progress and business outcomes. Operate in a Scrum capacity and support key roles across product, architecture, and engineering to ensure projects are delivered effectively and on-time. Drive delivery predictability by monitoring sprint health, flow metrics, and team capacity. Identify and proactively remove delivery impediments across engineering, architecture, and product teams. Foster continuous improvement through retrospectives, delivery analytics, and Agile coaching.

Skills and attributes for success

Strong knowledge of Agile/Scrum methodologies and project governance. Advanced proficiency with Jira & Confluence, including dashboards, reporting, and workflow management. Experience with PMO processes, project reporting, RAID management, governance, and stakeholder communications. Experience supporting product development and Agile product delivery. Strong understanding of product lifecycle management, backlog prioritization, and roadmap planning. Experience collaborating with Product Owners, UX, engineering, and business stakeholders to successfully deliver customer-centric products and solutions. Excellent organizational, facilitation, and communication skills. Comfortable working with engineering teams and understanding modern software delivery concepts including cloud platforms, APIs, CI/CD pipelines, DevOps, and AI-enabled development workflows.

To qualify you must have

Bachelor’s or Master’s degree in Computer Science or related technical field. 5+ years of experience in Project Management, Product Management, Scrum Master, or related delivery leadership roles.

Ideally, you'll also have

Scrum Master certification (CSM, PSM, or equivalent) is preferred.

What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn  more .

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on