Director, Country & Site Operations (CSO), Europe
Biogen
- Location
- Baar, Switzerland
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 30 approvals (FY2023)
- Posted
- Sep 14, 2026
About this role
About This Role The Director, Country & Site Operations (CSO), Europe is accountable for leadership and performance across assigned European countries, supporting Biogen clinical trials across all phases of development and therapeutic areas. This role provides strategic and operational leadership to Clinical Country & Site Leads (CCSLs) and country/site operations resources, ensuring strong country delivery, site performance, investigator engagement, affiliate collaboration, and sponsor oversight. The role serves as the senior CSO operational leader for a sub-regional cluster of countries and provides proactive country intelligence, site insights, risk assessment, and operational recommendations to inform protocol planning, country selection, site strategy, enrollment forecasting, and study execution. This position partners closely with Worldwide Medical, Clinical Trial Delivery Units (CTDU), Clinical Monitoring Leads (CMLs), Site Managers, FSP partners, CRO partners, and affiliate leadership to support successful delivery of Biogen's clinical trial portfolio and implementation of the CSO operating model, including IFM/SCOUT. Leadership scope is expected to include approximately 5-8 direct reports and 15-25 indirect or matrixed resources, depending on assigned countries, portfolio needs, and organizational design.
What You'll Do
Partner cross-functionally with Country & Site Operations, CTDU, Clinical Development, Worldwide Medical, Affiliate Leadership, Clinical Monitoring, Patient Recruitment, Quality, Regulatory, CRO/FSP partners, investigators, and research sites to align country and site strategies with overall clinical trial planning and execution. Provide strategic and operational leadership for clinical trial execution across assigned European countries, ensuring delivery of country objectives , high-quality execution, issue resolution, and proactive risk management. Lead, coach, and develop CCSLs and assigned country/site operations resources, fostering accountability, collaboration, operational excellence, innovation, and sustainable workload management. Act as the senior CSO representative within assigned countries, maintaining strong relationships with investigators, research sites, healthcare institutions, and affiliate leadership teams to reinforce Biogen's sponsor-of-choice presence. Provide proactive country, site, and operational intelligence to study teams and development leadership, including feasibility input, protocol implementation considerations, patient recruitment insights, healthcare landscape changes, competitive trial activity, and operational risks. Support country selection , site selection , enrollment planning, and portfolio decision-making through evidence-based recommendations and structured country assessments. Partner with CMLs, Site Managers, CRAs, FSP organizations, and CRO partners to support effective trial oversight, escalation pathways, quality expectations, and consistent execution standards. Support implementation, governance, and continuous improvement of the CSO operating model, including IFM/SCOUT, ensuring effective collaboration between country, site engagement, monitoring, and study teams. Represent CSO in global and regional initiatives, including protocol optimization, investigator engagement, risk-based quality initiatives, operational excellence, and organizational transformation efforts. Support resource planning, workforce planning, operational performance tracking, annual objectives , and budget planning within assigned countries, escalating material risks or trade-off decisions as appropriate .
Who You Are
You are a clinical operations leader who thrives in complex, evolving environments and enjoys building structure where processes are still emerging. You combine strong country-level clinical trial expertise with the ability to lead people, influence senior stakeholders, and drive meaningful change. You are