Sr. Project Manager 4D

Sr. Project Manager Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Inviting applications for the role of  Senior Principal Consultant- Salesforce Technical Project Manager   The Salesforce Technical Project Manager (TPM) leads the planning, execution, and delivery of Salesforce initiatives, bridging the gap between business needs and technical execution. This role requires deep expertise in the Salesforce platform, project management methodologies, and stakeholder communication  Responsibilities:

Gathering : Collaborate with stakeholders to capture business needs and translate them into technical specifications   Solution Design : Architect scalable Salesforce solutions using custom objects, workflows, integrations, and automation tools  Project Planning : Develop detailed project plans with timelines, milestones, and resource allocation strategies  Team Leadership : Manage cross-functional teams including developers, admins, testers, and analysts  Technical Oversight : Review designs, code, and configurations to ensure alignment with Salesforce best practices  Agile Execution : Facilitate Agile ceremonies like sprint planning, retrospectives, and backlog grooming  Stakeholder Communication : Provide regular updates on project status, risks, and deliverables to internal and external stakeholders  Quality Assurance : Oversee testing and validation processes to ensure defect-free deployments  Post-Implementation Support : Deliver training and support to end users, ensuring adoption and issue resolution      Qualifications we seek in you!

B.E or B.Tech or MCA  Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, and FSL  Proficiency in Apex, Lightning Components, APIs, and integration tools  Experience with Agile/Scrum and Waterfall methodologies  Familiarity with Jira, Confluence, Git, CI/CD, and DevOps practices  Strong ability to manage stakeholders and lead cross-functional teams  PMP, PMI-ACP, or Salesforce certifications preferred     Preferred qualification:   Bachelor’s or Master’s degree in Computer Science, Engineering, or related field   Experience with Salesforce integrations using MuleSoft or other middleware  Background in enterprise architecture or digital transformation projects  Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS) Required Skills Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing