FM Soft Services

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Job Aim: Facility Manager will be responsible for managing all aspects of the facility management service delivery system in client location; primarily Asset Management and Operations. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers within facility alliance partner organizations and customer satisfaction. Competencies Communication skills Planning and organizational skills Negotiation skills Problem analysis Decision-making Judgment Client service orientation Adaptability Team work Presentation skills Computer Knowledge Technical knowledge of building services Innovative approach at work Responsibilities Facility Operations: To ensure Facility Maintenance and Upkeep on an ongoing activity              To act as a single point of contact for the designated facility for all FM escalations. Ensure Upkeep Schedule and Execution     as per the schedules Direction of daily/Weekly work at site to the staff  Ensure Cafeteria Management related to hygiene and food safety  Follow Building Inspection Plan        as per the process Govern Daily Walk around and Snag Closures        Manage Engineering Operations as per the defined SOW’s and SOPs and to ensure 100% uptime of all equipment’s present in the facility Ensure Environment, Health and Safety practices              Managing Client/VVIP Visits and Walkthroughs     Managing Govt. Official Visitors       Delivering and adhering to the agreed KPI and SLAs           Ensure Incidents are managed and communicated as per the escalation matrix To Ensure Builders Co-ordination on their deliverables    To ensure Preventive and Breakdown Maintenance (52 Weeks Planner) are adhered              Attending to adhoc Requirements and to assist operations manager and Client leads in all F&S related internal audits and business specific external audits          Manage IC Requests within the TAT Ensure Asset Management - Bonded and Non-bonded     Ensure Stores Management Co-ordination with CP Team on Seat Planning        Project Movement (Deals) - Co-ordination Supervision of Functional Areas - Reception, Helpdesk, Mailroom, Key room, BMS, Time Office, Cloak Room, Wellness, Gym, Recreation, IRC, Projector Management etc.      Transport Operations - Co-ordination          /Events - Co-ordination        /Logistics - Co-ordination     Govern Scrap and Waste Management        Conduct R&R Programs         Follow Business Continuity Management process              Ensure BGC for Direct and TPV Staff             Perform Daily/Weekly/Monthly checks        Ensure Drop Ins and Additional Power Loads are handled as per process             Use of Technology Tools and Operations    Co-ordinate - Expansions, Go Lives and Decommissioning              Fact Finding of abnormalities            Conduct Facility Risk Assessment and Mitigation Perform Facility Access Management - Level 2 and Level 3 areas