Investment Data Management Associate Analyst

Job Posting Title: Associate Investment Data Analyst - Security Reference Data Job Description      Summary: Associate Investment Data Management Analyst     Department Overview    The Global Data Services (GDS) team within Fidelity Fund and Investment Operations (FFIO) is a global, investment data management organization that specializes in the sourcing, analysis, integration, management and distribution of security, index, and portfolio data. GDS provides these data services for reference, evaluative, performance and analytical data in support of global investment decision making organizations. Data Management Operations (DMO), a division of GDS, specializes in managing, integrating and validating vendor and Fidelity-defined data associated with investment entities (securities, issues, brokers, funds, portfolios and index data).       The Associate Investment Data Analyst will perform critical functions to support daily including oversight of daily workload distribution to ensure helpdesk and project assignments are completed in an accurate and timely manner.        The Expertise You Have     Bachelor degree in Business/Finance or  Related Field required   1-2 years’ experience working in a Mutual Fund Operations, Business Analysis, and/or Data Analyst role within a Financial Services Company   Timely response for the set-up and maintenance requests from customers    Experience in varied projects/initiatives from straight forward to complex   Respond to research requests requiring assistance and problem resolution   Assist in the documentation, response, and management of client requests for new data   Define and execute test plans and support user acceptance testing   Recommend process enhancements for the efficient, accurate and timely completion of all activities including: data loading, quality checks, and reporting   Identify data issues, perform root cause analysis and resolve data quality issues. When needed, work with business partners and systems partners to resolve.    Ensuring work is completed within SLA and working on identifying possible causes of missed SLAs    Exceptional attention to detail    Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required   Team player who takes initiative and thinks across Fidelity   Working knowledge of investment securities and Bloomberg an advantage                       The Skills You Bring :   Excellent understanding and application of MS Office tools specifically Excel   A self-starter and team player who is assertive, independent and can manage multiple responsibilities without close supervision    Strong detailed analytical skills with ability to clearly interpret business and data requirements and communicate meaningful results   Excellent written and oral communication skills    Strong interpersonal, customer relationship management, and negotiation skills    Working closely with technology team to assist in the analysis and resolution of production support issues    Experience working on small to medium scale projects where acute attention to detail was critical to success   SQL and Oracle skills      The Value You Deliver     Delivering an outstanding experience to our clients in a very fast paced environment    Prioritizing and handling critical issues that are received from clients/ business including while ensuring trading requests are completed within 30min SLA   Quickly identify production issues and work with technology and the business to ascertain impact and recognizing when escalation is required   Reviews database queries to analyze and validate data for problem resolution for ad-hoc customer questions or issues that result from data surveying   Driving innovation through curiosity and comprehensive understanding of business processes and challenges     Category: Investment Operations