Senior Analyst - Fee Management

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Purpose: Provide operational support for project management and business processes throughout the project lifecycle Updating Prospects and Pipeline on Certinia, Managing Project Milestones on Certinia Ensuring Timesheets are complete  Following Revenue Recognition Processes i.e. Email to Client, Attached to People Soft and Milestones Marked as completed, Ad hoc Report Creation from Certinia (Sales Report, Utilization etc.) Managing project registration and setup   QAQC Project Request Form, QAQC Project Creation in Certinia, QAQC Milestone Creation in Ceritnia, QAQC Resource Allocation on Certinia Input Subcon Cost Milestones Fee Share Milestones Vendor management coordination and invoicing processes. Supplier NDA Management Supplier Registration Supplier Due Diligence / KYC Subcon Cost Accrual PO Generation on People Soft Communications with AP Team Communication with Vendors The position involves collaboration with project managers, finance, and internal stakeholders to support operational execution from project initiation through closeout. The role holder provides ongoing operational support including Salesforce/Certinia, payment and financial reporting tracking, financial reconciliation, and client portal troubleshooting. Responsibilities include balancing routine administrative duties with ad-hoc operational requests while maintaining accuracy in financial processes, with full ownership of critical business operations such as invoicing coordination and project administration support. Key Dimensions: Financial Delegation:   The position has no set financial delegation. The CMG JBS Director of Operations and/or Manager of Operations must approve all financial expenditures. For operational workflows including PO Generation and invoice processing, the approval sequence would be: a. Candidate does necessary in system b. WD MEA Project Manager Approval in system c. Dima (HoD) approval in system   Key Internal Relationship: The CMG-JBS Fee Management Support Analyst: - Reports to the Assigned Manager on daily issues/queries, identified risks or concerns or if requiring assistance. - Interacts with the team to share knowledge and contribute to continual improvement of the team. - Interacts and builds a high level of rapport with project managers, finance, and internal stakeholders and CMG Manager for Operations to achieve our vision and strategic goals. Key External Relationship: - Liaises with project managers, finance, and internal stakeholders regarding documentation or file clarification. - Contacts external parties as directed by the project managers and internal stakeholders. Key Accountabilities: PROVIDING SUPERIOR CLIENT SERVICE   Efficiently manages time to meet required timeframes and obligations relating to the provision of quality client service. Appropriately and correctly uses all internal systems, processes and policies. All work is completed to required standards ensuring accuracy and compliance with any relevant industry and client requirements. At all times ensures a ‘client first’ attitude is displayed when undertaking the role, including the provision of high-quality service to internal and external clients. Answer inbound calls and all other client requests as required, assisting clients and responding to client requests where appropriate and in a timely manner. Ongoing monitoring and management of all internal systems through the