Gateway Agent

C.H. Robinson is seeking an organized and detail-oriented Air Export Gateway Agent to manage and operate the shipment lifecycle for assigned consolidations. In this role, you will serve as a key contact and trusted resource, ensuring shipment requests, documentation, and requirements are completed accurately and on time. You will prepare, distribute, and maintain critical export documents across various geographic regions while supporting daily communication, reporting, and email management. This is an excellent opportunity for someone who thrives in a fast-paced global forwarding environment and is committed to delivering exceptional customer service and operational excellence. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

The duties and responsibilities of this position consist of, but are not limited to, the following: Manage air export shipments from purchase order through final delivery, ensuring a smooth and compliant shipping experience Prepare, process, and assemble required documentation for air, LCL, and FCL shipments Ensure shipment documents are accurate, timely, and properly distributed to carriers, customers, and global partners Coordinate key shipment activities, including SLI submissions, bills of lading, shipment updates, pre-alerts, tracking, and invoicing Maintain accurate shipment records in Navisphere, ensuring strong data quality and visibility Monitor consolidation details, including routing, eManifest status, INCOterms, and master-level documentation Apply industry knowledge, problem-solving skills, and sound judgment to resolve shipment challenges Communicate clearly and proactively with customers, overseas offices, agents, carriers, and vendors Build positive working relationships with internal teams and external partners to support seamless execution Follow company, local, and global laws, regulations, procedures, and compliance standards Required Qualifications: High school diploma or GED Minimum 2 years of Global Forwarding experience, specifically air gateway, air freight, or air shipment consolidation Preferred Qualifications: Associate or bachelor’s degree from an accredited college or university in a related field Proficient in Microsoft Office Suite of programs Strong communication, prioritization, and multitasking skills A customer-focused mindset with proactive follow-up Critical thinking and problem-solving skills in a fast-changing environment Ability to thrive in a fast-paced, deadline-driven office setting environment High level of attention to detail Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Range $24.16 - $38.18 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and